Community Manager

Job Summary:

As a Community Manager at AREA, you will be the face of our coworking space and sports facility. You are responsible for creating a welcoming and efficient environment for all members and guests, maintaining day-to-day operations, and facilitating a sense of community through high-quality service and event planning. This is a dynamic role that blends office administration, client support, marketing and community engagement to enhance the member experience.

Primary Responsibilities:

• Office Administration: Ensure all services and amenities are fully operational, including managing vendors and resolving issues promptly.
• Client Support & Onboarding: Assist new members with the onboarding process, providing tours and answering any inquiries.
• First Impressions: Prepare the office for the day, including brewing coffee, stocking amenities, and creating a welcoming atmosphere for members.
• Community Engagement: Plan and manage monthly community events, including member networking opportunities and social activities.
• Inventory Management: Oversee office supplies, order as needed, and manage inventory proactively.
• Content Creation: in hand with our Marketing agency we need to generate daily content to fuel our social media.
• Access Control Management: Ensure members have appropriate access to the facility through our access control system.
• Member IT & Wifi Support: Provide assistance with basic IT or wifi issues, ensuring no task is too big or small.
• Scheduling Tours: Conduct tours for prospective clients and explain the benefits of AREA’s flexible coworking solutions.
• Mailroom Management: Manage mail and courier systems, ensuring all parcels and mail are properly received, sorted, and organized.
• Local Resource Expert: Know and recommend local services such as restaurants, catering, supply stores, and team outing venues.

Key Skills & Qualifications:

• College graduate with a four-year degree preferred, but not required.
• Customer service and/or sales experience a plus.
• Marketing background experience is a plus.
• Must have strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Passion for entrepreneurial communities.
• Passion and understanding of Area Centres mission and values.
• Proficient in basic computer skills.

Proximity to AREA.CENTRE: Ideally, the candidate should reside within a commutable distance from the City of Doral, FL.

Reports To: Business Owner/Director of Operations

Supervises: N/A

Performance Metrics: (To be determined based on occupancy rates, customer satisfaction scores, event success, and retention metrics)

Contact: contact@areacentre.com