Human Resources Manager

WHO WE ARE

Arena Stage is the voice of American theatre resident in our nation's capital. Focused on American artists, our productions are innovative and representative of stories from across the country. We nurture new plays and reimagine classics. We celebrate our democracy and diversity through a multitude of voices in our productions and community engagement programs to inspire people to action.

WHAT WE VALUE

A work culture that values experimentation and collaboration.

Excellence in all aspects of our endeavor.

Diversity, Equity, Accessibility and Inclusion throughout the Organization and within our audience and the community.

Community Service through education and public engagement.

Lead effective partnerships and collaboration to serve artists and arts professionals.

PURPOSE OF POSITION: Design, build, and execute all aspects of Human Resources, including but not limited to talent acquisition, compensation and benefits, performance management, learning and development and payroll.

MINIMUM REQUIREMENTS:

• Preferred bachelor's degree in human resources, Business Administration, or a related field.
• Minimum 5-7 years' experience in Human Resources, with a minimum of two years' experience at the HR Manager level.
• Compliance and Payroll experience working with an HRIS. ADP preferred.
• In-office position with occasional evening or weekend hours based on business needs.

SKILLS REQUIREMENTS:

• Experience in an Arts and Entertainment environment preferred.
• Analytical mindset with the ability to use data-driven insights for decision-making.
• Fluent in legal compliance requirements.
• Microsoft Word and Excel (Intermediate level);.
  

REQUIRED COMPETENCIES:

• Excellent organizational and time management skills.
• Exceptional communication and interpersonal skills
• Professional work style.
• Ability to act with discretion and maintain confidentiality.
• Must be a strong self-starter and can independently oversee tasks and projects to completion.
• Strong verbal and written communication skills.
• Keen attention to detail.
• Effective critical thinking and problem-solving skills.

KEY FUNCTIONS/RESPONSIBILITIES

Overall Job Function:

• Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
• Provides guidance to Managers and Staff on Arena policy.
• Develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
• Administers or oversees the administration of human resource programs including compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; recognition, and morale; occupational health and safety; and training and development.
• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
• Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management
• Manage vendor relationships, contracts, and service agreements
• Maintain HR Department Calendar and monitor and respond to HR mailbox inquiries.
• Update and maintain employee handbook with best practices
• Partner with Chief of Staff on employee engagement events

Recruiting

• Manage the hiring process, including posting job openings, writing job descriptions and assisting in the interview process as needed
• Coordinate recruitment activity with hiring managers.
• Send communications to candidates regarding next steps via the ATS.
• Draft offer letters and coordinate onboarding with hiring manager.

Employee Relations & Talent Management Support

• Serve as a confidential and trusted contact point for employee complaints and requests.
• Collect appropriate documentation for employee issues
• Administer the annual performance review process.
• Manage Training and Development
• Advise managers on disciplinary procedures

Orientation/Onboarding/Offboarding

• On-board new employees through orientation process. Provide key information needed including benefits, overview of the company, leadership profiles, and any additional information for the new employee to be successful at Arena Stage.
• Ensure all new hire steps are complete in HRIS, and all required documentation has been uploaded or filed securely to include I-9 collections and employment authorization verification process as needed.
• Assist with new hire onboarding programs including coordinating and assisting with 30-, 60- and 90-day check-ins. Manage Separation/Termination process for employees to include correct paperwork is provided to the employee, the HRIS is updated so that COBRA notices can go out, and exit interviews are provided.

Benefits & Leave Administration

• Generate and distribute regular communications to staff.
• Relay and support employee benefit questions and concerns by directing them to the Client Advocate.
• Administer FMLA by ensuring appropriate communications are provided to employees, third party administrator and documentation is confidentially collected and filed.
• Handle Workers Compensation claims with vendor and confidentially manage communications and documentation.
• Responsible for championing yearly insurance renewals and Open Enrollment.
• Schedule periodic 403(b) representative visits to Arena Stage.
• Coordinate and execute Employee Wellness Initiatives and Programs.

Record-Keeping & Reporting

• Enter data into (ADP) system as needed and provide regular and Ad hoc reports.
• Audit and maintain Arena Stage personnel files and HR records.
• Responsible for all HR compliance reporting to include but not limited to EEO and ACA reports.
• Respond to employment verification requests.
• Complete regular audits and HR compliance activities.
• Maintain and update Health & Safety incidents log for OSHA data collection.

Payroll

• Learn payroll system so that back-up can be provided when needed
• Streamline communications and processes for employees regarding payroll

We pride ourselves on being a workplace that puts the health and safety of our staff and guest artists first.

The Washington Drama Society, Inc., Arena Stage does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.