What are the responsibilities and job description for the ServiceNow Business Analyst – Senior position at Ares Enterprise?
Description
We are seeking a highly skilled Senior ServiceNow Business Analyst to join our team. The ideal candidate will provide expertise in business process and system analysis, design, improvement, and implementation efforts. This role will focus on translating business process needs into technical requirements that align with best practices and support our strategic initiatives.
Key Responsibilities
Minimum Requirements:
We are seeking a highly skilled Senior ServiceNow Business Analyst to join our team. The ideal candidate will provide expertise in business process and system analysis, design, improvement, and implementation efforts. This role will focus on translating business process needs into technical requirements that align with best practices and support our strategic initiatives.
Key Responsibilities
- Analyze and improve business processes and systems to enhance efficiency and effectiveness.
- Collaborate with government functional customers to document requirements into user stories.
- Utilize Agile methodology to capture prioritization for business processes, systems, and procedures.
- Provide guidance and best practice recommendations to other business analysts and scrum team members.
- Make user story recommendations based on best practices and available technology solutions.
- Support the overall DLA Digital Business Transformation strategic plans and initiatives.
Minimum Requirements:
- 5 years of experience leading cross-functional teams in an agile environment, with a proven track record in requirements development, testing, and project management
- Strong written and verbal communication skills
- 3 years of functional experience with ServiceNow
- 3 years of experience working in an agile environment
- ICAgile Certified or Certified Scrum Master certification
- ServiceNow Certified Systems Administrator
