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Position : Community Manager-Student Housing
Location : Macon, GA
Job Id : 333
of Openings : 0
Company : AREY Group, LLC
Company Overview : AREY Group is a dynamic real estate company dedicated to creating vibrant communities. Our properties offer modern, luxurious loft living in convenient, downtown living. Each of our properties exudes a unique, boutique hotel vibe with individual, upscale loft units that redefine urban living. Join us in building communities where residents thrive and where every team member contributes to our success.
Why Join Us : At AREY Group, we prioritize our people. We foster a culture of growth, collaboration, and employee engagement. If you’re seeking more than just a job – an opportunity to build a career in a supportive environment – AREY is the place for you. Grow with us as we expand our portfolio and be part of a team committed to excellence and community.
Position Summary : As the Community Manager, you will be pivotal in executing the business plan for our property. You will drive revenue growth, manage operational costs, foster tenant relationships, and implement strategic marketing initiatives. Additionally, you will uphold AREY’s values, ensuring a positive team culture that encourages professional development and employee success.
Essential Duties and Responsibilities :
- Oversee and manage the rent collection process
- Ensure all Company standard leasing methods are being used effectively and in a legal and professional manner
- Assist in developing the annual budget for the community under the direction of the Regional Manager
- Ensure the community meets or exceeds budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against the approved budget, and working with internal departments, the client, Regional Manager, and other parties to address and resolve gaps in the financial performance of the community
- Follow Company policy for approval of purchases and adherence to budget
- Ensure all required daily, weekly, monthly, and quarterly reports are completed accurately and delivered to necessary parties in a timely and professional manner
- Review financial statements, operational activities, and other performance data thoroughly to measure community performance and identify areas of improvement
- Utilize preferred vendors to ensure best pricing and consistent quality
- Implement effective revenue maximization and expense management strategies
- Create purchase orders as necessary in accordance with Company policy
- Coordinate and monitor progress and process invoices, and facilitate communication between vendors, consultants, other contractors, and the Regional Manager
Marketing
Review, analyze, and interpret market data to identify emerging trends that may impact the performance of the community, and work with the on-site team and others to implement market plans that drive occupancy and revenue growthAssist in the development of a marketing plan for the community by conducting market surveys, shopping competitor properties in person and online, and identifying market trendsConduct regular audits of the community website, Internet Listing Services (“ILS”) and other marketing sources to ensure the accuracy of all informationReview, post, and interact on the Community’s social media platforms on a regular basis (Facebook and Instagram). Responsible for using approved templates, graphics and other brand standard collateral. All communication on social media must be professional with a hospitality focusWhen doing any marketing, reference and adhere to the Brand StandardsManage and resolve all tenant issues in accordance with Company policy or escalate to the Regional Manager if necessaryEnsure that all community staff members provide the highest level of service to employees, current and prospective tenants, vendors, and all other stakeholdersEnsure that all community staff members maintain a professional appearance and demeanor according to Company policiesPersonnel
Assist with the recruiting and hiring process with the HR Department and Regional ManagerTrain and develop all community staff positions in accordance with Company policyMaintain full knowledge and understanding of the Emergency Preparedness Plan (“EPP”) for the community and train all community staff membersDemonstrate managerial level knowledge of technology, systems, and software to ensure all community staff members utilize technology, systems, and software in accordance with Company policyProvide clear and consistent feedback to community staff members while promoting teamwork and a collaborative environmentComplete and document regular employee feedback and performance reviewsCommunicate regularly and effectively with the Regional Manager and Human Resources regarding employee performance, onboarding, offboarding, and other employee-related mattersReview, verify, and approve all staff time sheets daily and submit to Payroll / Accounting on a biweekly basisEnsure that all community level employees meet training requirementsFill in as needed when someone is terminated, out sick or on vacation and when the community needs it.Management
Thorough knowledge, implementation, and enforcement of Company policy, including OSHA (Occupational Safety and Health Administration) standards, Fair Housing, etc.Execute Company safety program effectively
Oversee the risk management of the community and ensure team members, vendors, visitors, and residents practice and adhere to all Company safety standards and rules to minimize Company liabilityEnsure staff always maintains a safe environment for residents and staff including compliance with legal guidelines and Company standards and ensure you are following the Company Safety GuidelinesOversee maintenance and physical operations of the community through the utilization of the maintenance staff and ensure Company maintenance policy is followedPerform routine site and safety inspections to ensure the physical appearance of the community meets Company and owner established expectationsFollow the Company policy for all capital improvement requests and communicate in a timely and professional manner to the Regional ManagerFollow Company policy for obtaining bids with vendors, consultants, and other contractorsFollow the Company policy to obtain Regional Manager approvalComplete and document monthly community site inspections and implement corrective action plans for any deficiencies found
Ensure prompt completion of loft turns and ensure all lofts meet Company and owner established standardsManage and / or assist with special projects and perform other duties as assignedConduct regular (monthly at minimum) inspections of lofts, common areas, and amenitiesManage community office activities and staff including leasing lofts, marketing, preparing, and submitting financial reports, etc
Maintain proficiency with Company equipment and software systems (i.e., OneSite / RealPage, time management, MSOffice, Outlook, etc.) to review and reconcile monthly reports, communicate effectively, and follow Company policyEnsure accurate and orderly records are maintained in accordance with applicable laws and Company policyPlan, coordinate, and participate in resident retention functionsEnsure all employees display a courteous and helpful attitude towards residents, co-workers, and all visitors to the communityPerform a daily review of service requests / work orders to ensure prompt completion and adherence to legal time restraintsFollow Company policy and demonstrate best practices, both as an individual and as the leader of their teamTake initiative and seek training / educational opportunities in personal and professional growth and developmentMust have mode of communication at home and respond in cases of emergencyMust be available for weekend, holiday, and evening workMust be willing to be assigned to other communities as neededPerform other duties as assignedKnowledge, Skills and Abilities
Above average telephone and communication skills including the ability to read, write, and comprehend the English language at a fluent and professional levelStrong communication skills paired with the ability to train and coach staffStrong analytical, problem-solving skillsHigh emotional intelligenceAttention to detail and exceptional follow throughAbility to multi-task in a fast-paced, ever-changing environmentAbility to walk the community (both indoor and outdoor areas) extensively several times each dayProficiency with standard office equipment including computers, iPads and tablets, MSOffice suite (Excel, Word, Outlook), calculators, fax machines, and electronic check scannersProficiency in standard accounting language and processesProficiency in multifamily financial and operational language and processesProficiency in math with skills included but not limited to the ability to calculate pro-rations, bank deposits, time keeping records, etcMust possess and maintain a valid driver’s license and adequate car insuranceMust have reliable transportation OneSite / RealPage experience preferredTravel and overnight stays are limited but may be requiredMust always maintain a professional appearance and demeanorEducation and Experience
High school diploma level of education required. College degree preferred and / or certification a plus3 years of multifamily property management experience required (if no bachelor’s degree)Application Process : If you are passionate about property management and eager to contribute to a growing company committed to excellence, please submit your resume. We look forward to hearing from you!
Location : Macon, AL
Salary is commensurate with experience : $60k-$68k
Bonus and Incentive plans are additional benefits.
Health, vision, and dental plans available, 1st day of next month after hire.
25k Life Insurance provided by the company.
STD / LTD / Accident insurance offered.
12 paid holidays
15 paid time off days accrued throughout the year.
AREY Group is an Equal Opportunity Employer.
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Salary : $60,000 - $68,000
