What are the responsibilities and job description for the Field Engineer position at Argent Software?
Company Description
Argent Software is a global provider of automation, performance management, and network monitoring products for IT departments. With over 2,000 customers worldwide, including ETH, Mazda, Intelsat, and Dodge & Cox
Argent Software offers innovative solutions for server applications, databases, compliance, security, web, and virtualization solutions. Established in 1991, Argent Software is supported by a dedicated global team with offices on five continents.
Role Description
This is a full-time remote role for a Field Engineer at Argent Software. As a Field Engineer, you will be responsible for troubleshooting and resolving technical issues, providing field service and technical support to customers in the Miami area
*MUST be located in the Miami/Fort Lauderdale/West Palm Beach area
*Weekly Customer Onsites
Qualifications
- Troubleshooting and technical support skills
- At least three years of experience
- Excellent communication and interpersonal skills
- Field service experience with customers
- Project management skills
- Strong problem-solving abilities
- Ability to work independently and remotely
- Experience in the IT or software industry
•Bachelor's degree in Computer Science or related field