What are the responsibilities and job description for the Customer Order Specialist position at Argon Industries- Milwaukee Facility?
Join Argon Industries as a Customer Order Specialist
Are you someone who thrives on accuracy and efficiency? At Argon Industries, we’re seeking a Customer Order Specialist who will serve as the bridge between our valued business customers and our internal functions. Your main role will revolve around managing customer orders with precision and effectiveness.
Key Responsibilities
- Thorough Contract Assessment: Review contracts meticulously to ensure alignment.
- Order Management: Input orders into our system ensuring faultless execution.
- Order Tracking: Monitor orders to guarantee fulfillment.
- Support and Maintenance: Assist Inside Sales and maintain relevant software databases.
- Communication: Relay changes and updates to relevant stakeholders promptly.
- Customer Interaction: Manage email and phone inquiries with a focus on service excellence.
- Data Management: Conduct Excel projects and provide critical data for projections and scheduling.
- Documentation: Keep work instructions current and accurate.
- Reporting: Compile and present reports on activities and sales metrics.
Qualifications for Success
- Minimum of a High School diploma or equivalent.
- Solid proficiency with MS Office and ERP systems (minimum 5 years).
- Excels when working independently and as part of a team.
- Excellent organizational, communicative capabilities, and a keen sense of urgency are necessary.
Does this sound like the next step in your career? Apply today and help us achieve excellence in customer operations.