Human Resources Generalist

Title: Human Resources Generalist

Department: Administrative

FLSA Classification: Exempt

Employee Type: Regular Fulltime

Reports to: Vice President

About Us:

For over 75 years, Argosy Cruises has been part of the Northwest fabric. Founded as the Spring Street Water Taxi and then through the years operating as Seattle Harbor Tours and now as Argosy Cruises, our family-owned and Seattle-operated company has become the Northwest’s premier cruise company.

We offer must-see tourist attractions, like Seattle’s Original Harbor Cruise, Lock’s Cruise, host countless social parties and corporate events, and put on community activities, including the annual Christmas Ship Festival and other holiday events.

About the Position:

The Human Resources Generalist duties include supporting the organization in several areas of human resources, which include coordinating employment activities, receiving and acting on employee complaints, administering employee records, processing payroll, ensuring compliance with employment laws and regulations, coordinating employee training activities, and administering benefits, performance, and other programs.

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or assigned at any time with or without notice.

• Administration: Update and maintain employee records in HRIS; process verification of employment; respond to unemployment claims; process, coordinate, and monitor injuries and workers compensation cases; draft and coordinate Sea Time letters as appropriate.

• Recruitment: Assist hiring managers with job postings, phone screens, resume reviews, interviews, and offers; update and maintain recruiting system in HRIS; communicate with applicants.

• Onboarding: Assist with New Hire Orientation including employee communication, pre-employment drug screens, room preparations, and training; process new hire paperwork in HRIS; Conduct I-9 verification for all new hires and report as appropriate.

• Offboarding: Coordinate offboarding efforts such as removing employees from programs and systems, exit interviews, and required termination paperwork.

• Benefits: Coordinate and conduct benefit open enrollment, audit employee elections to ensure accuracy, work with insurance brokers, plan administrators, third-party administrators, and carriers, process enrollments, verify eligibility regularly.

• Compliance: Confirm required posters are posted and up-to-date annually; ensure safety policies are followed; maintain appropriate OSHA reporting, coordinate random drug testing; work with employees and manager on leaves and accommodations; investigate employee complaints of harassment or discrimination.
• Payroll: Complete payroll by ensuring timesheets, accrual requests and earnings/deductions are updated with the HRIS system as well as adding tips and other bonuses to the payroll.

• Performance Management: work with managers to ensure employees are receiving performance

• reviews on time and consistently; audit performance reviews for completeness, accuracy, and effectiveness of feedback; provide coaching to managers on performance management process.

• Serve as a connection between management and employees by fielding questions, resolve work-related problems; address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

Position Requirements

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements

• High School Diploma or equivalent required.
• Associate or bachelor’s degree in human resources, business, or related field is preferred.
• At least 5 years of HR Generalist experience is required.
• Must be able to speak, read and write English fluently.
• High proficiency in Microsoft Office including Word, Excel, Outlook, and Teams.

Qualifications

• Advanced knowledge of Microsoft Office Suite.
• Knowledge of UKG Ready or other HRIS system.
• Excellent attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to work independently with minimal supervision.
• Ability to maintain strict confidentiality regarding sensitive employee information.
• Excellent organization and time management skills.
• Effective communication and interpersonal skills.
• High level of professionalism and integrity.
• Strong verbal and written communication skills.
• Strong interpersonal skills with ability to maintain professional demeanor.
• Maintain driver’s license and ability to safely operate a motor vehicle.

Physical Requirements and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job:

• This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment, and the ability to sit and to use a computer for significant periods of time.
• May need to lift up to 40 pounds occasionally
• May be required to work in variable weather conditions/work environments, including outdoors in various light conditions.
• Must be able to move between office, docks, ramps, decks, unpaved paths, and boats without assistance. Ability to climb ladders and move through tight spaces onboard a vessel.
• Need to be able to operate a motor vehicle.
• Must be able to stand for long periods of time.