What are the responsibilities and job description for the Human Resources Generalist position at ARGOSY L?
Title: Human Resources Generalist
Department: Administrative
FLSA Classification: Exempt
Employee Type: Regular Fulltime
Reports to: Vice President
About Us:
For over 75 years, Argosy Cruises has been part of the Northwest fabric. Founded as the Spring Street Water Taxi and then through the years operating as Seattle Harbor Tours and now as Argosy Cruises, our family-owned and Seattle-operated company has become the Northwest’s premier cruise company.
We offer must-see tourist attractions, like Seattle’s Original Harbor Cruise, Lock’s Cruise, host countless social parties and corporate events, and put on community activities, including the annual Christmas Ship Festival and other holiday events.
About the Position:
The Human Resources Generalist duties include supporting the organization in several areas of human resources, which include coordinating employment activities, receiving and acting on employee complaints, administering employee records, processing payroll, ensuring compliance with employment laws and regulations, coordinating employee training activities, and administering benefits, performance, and other programs.
Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or assigned at any time with or without notice.
- Administration: Update and maintain employee records in HRIS; process verification of employment; respond to unemployment claims; process, coordinate, and monitor injuries and workers compensation cases; draft and coordinate Sea Time letters as appropriate.
- Recruitment: Assist hiring managers with job postings, phone screens, resume reviews, interviews, and offers; update and maintain recruiting system in HRIS; communicate with applicants.
- Onboarding: Assist with New Hire Orientation including employee communication, pre-employment drug screens, room preparations, and training; process new hire paperwork in HRIS; Conduct I-9 verification for all new hires and report as appropriate.
- Offboarding: Coordinate offboarding efforts such as removing employees from programs and systems, exit interviews, and required termination paperwork.
- Benefits: Coordinate and conduct benefit open enrollment, audit employee elections to ensure accuracy, work with insurance brokers, plan administrators, third-party administrators, and carriers, process enrollments, verify eligibility regularly.
- Compliance: Confirm required posters are posted and up-to-date annually; ensure safety policies are followed; maintain appropriate OSHA reporting, coordinate random drug testing; work with employees and manager on leaves and accommodations; investigate employee complaints of harassment or discrimination.
- Payroll: Complete payroll by ensuring timesheets, accrual requests and earnings/deductions are updated with the HRIS system as well as adding tips and other bonuses to the payroll.
- Performance Management: work with managers to ensure employees are receiving performance
- reviews on time and consistently; audit performance reviews for completeness, accuracy, and effectiveness of feedback; provide coaching to managers on performance management process.
- Serve as a connection between management and employees by fielding questions, resolve work-related problems; address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.