Overview

Role and Responsibilities

The Sales Development– Appliances is responsible for executing the business plan in the Tucson and Southern Arizona market while supporting fellow managers to ensure company sales and profitability goals are met. They assist with recruiting, hiring, training, coaching, and retaining sales talent.  The Sales Development Manager is expected to thoroughly understand their market area- existing customers and trade partners, as well as consistently targeting potential customers and trade partners.

• Follow and enable a culture where Arizona Home and Appliance Core Values come to life.
• Key metrics are Sales Growth, Margin Improvement, Return Reductions, Install/Sales Ratios, Inventory Productivity (aging), Written Sales Growth and Customer Reviews.
• Develop sales team to achieve Sales growth, Margin, Returns, Installation Sales, and new business goals, while ensuring existing customers are adequately serviced.
• In conjunction with DOS, design & evaluate action plans by brand, by segment and by associate to ensure growth.
• Identify and engage new business prospects/leads. Keep team accountable in targeting, engaging, follow-up, converting to sales.
• Stay engaged with existing Trade Partners and develop new Trade Partners.
• Works collaboratively with the Director of Sales on key customer development
• Orchestrate involvement with industry trade associations throughout the Arizona market.
• Oversee showroom operations including staffing, showroom presentation, facility needs.
• Executes marketing initiatives, preparation, and facilitation of showroom events.
• In conjunction with DOS & Merchandiser, evaluates and selects product assortment for the Tucson showroom based on Arizona Appliance and Home and Kodiak strategic partnerships, analyze performance of brands and SKUs for sales and profit.
• Works with Merchandiser & Inventory Management to ensure the showroom is prepped for cycle counts and annual inventory.

Qualifications and Education Requirements

• Knowledge of business-to-business selling.
• Experience in leading and managing a B2B sales team.
• Demonstrated ability to achieve results through others.

• Strong customer service and negotiation skills

• Ownership, Change Management, Teamwork, Building Relationships & Customer Satisfaction.
• Proven track record of developing associates, building, and maintaining a team.

• Good PC skills, especially knowledgeable in Outlook, Excel, and Word.
• Organizational and time-management skills.
• Decision making skills.
• The ability to develop, implement and assess performance metrics.

Preferred Skills

• 1 years of supervisory/leadership experience
• Knowledge of the home appliance and/or plumbing and construction industry.
• Previous merchandising/space planning experience

Additional Notes

May have to work some evening for special customer and/or networking events.

Requires occasional overnight and out of town manufacturer training.