What are the responsibilities and job description for the MVD Customer Service Representative position at Arizona Auto License Services?
CSR - Customer Service Representative
Phoenix, AZ
Full-time
Salary: $32,480.00 to $44,180.00 /yearly plus retention bonus
CSR Job Description
Arizona Auto License is an Authorized Third Party motor vehicle provider and insurance agency. As an authorized third party provider, we offer vehicle registration and driver license services as well as auto insurance. We have five locations in the west valley. No experience necessary paid training on the job. This position is available full time. If interested in career opportunities apply at AZAuto.biz
Customer Service Representative Duties and Responsibilities
- Manage and prioritize multiple concerns simultaneously.
- Provide appropriate and correct information to incoming customer order status and product knowledge requests.
- A positive attitude, even when faced with misplaced criticism or frustration.
- The ability to learn quickly and move on from both success and failure.
- Provide timely feedback to company management regarding challenges or customer concerns.
- Listen, document, and help resolve conflicts with customers.
- Document the patterns and queries that may indicate a larger problem with the product or service that needs to be resolved.
Customer Service Representative Requirements and Qualifications
- High School diploma.
- Previous customer service experience.
- Computer experience and aptitude.
- Clean MVR(Motor Vehicle Record) No suspensions, revocations in the last 39 months.
- Patience in dealing with confused or irate customers.
- Problem-solving skills, and the ability to think under pressure.
- Commitment to continuing education about the company, products, and services.
- Motivated individuals
ABOUT THE JOB: -Immediate Openings at all our locations.
3134 W Carefree Hwy. Phoenix, AZ, 85086
1457 N Eliseo Felix Jr. Way, Avondale, AZ, 85323
1902 W Bell Rd. Phoenix, AZ, 85023
5130 W Baseline Rd. Laveen, AZ, 85339
3443 W Thomas Rd. Laveen, AZ 85017
-Evenings and Weekends required.
apply at www.azauto.biz
If interested in career opportunities apply at AZAuto.biz
Job Type: Full-time
Pay: $34,800.00 - $44,180.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: In person
Salary : $32,480 - $44,180