What are the responsibilities and job description for the Medical Front Desk Receptionist - Cave Creek Location position at Arizona Center for Hand to Shoulder Surgery?
Medical Front Desk Receptionist - Cave Creek Location
Cave Creek Location: 3329 E Bell Rd a1, Phoenix, AZ 85032
Job Summary:
The Front Desk Reception will greet and check in patients and move patients through a pre-determined schedule of appointment at our outpatient centers. Provides clerical/administrative support to billing and front office departments as needed.
Medical Front Desk Receptionist Responsibilities:
- Provides direct customer service and front desk assistance to include registering, scheduling, and verifying insurance as needed.
- Medical Front Desk Receptionist will check in patient prior to scheduled appointment and check out patient’s, schedule follow up care per providers recommendations.
- Traveling required to all clinic locations for coverage as needed.
Duties/Responsibilities:
- Patient check-in and check-out
- Administration duties to include but not limited to filing, scanning, and faxing.
- Accurately update patient demographics and interaction
- Process and follow up on referrals and authorization for custom splints and physical therapy
Required Skills/Abilities:
- Effective communication both verbal and written.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Excel, Microsoft Word, and other computer software programs related to healthcare/medical.
Preferred Skills/Education:
- Certified Medical Assistant (CMA) Certificate
- 1 year of electronic medical records (EMR) systems
- Fluent in English and Spanish (read, write, and speak)
- Had previous experience in occupational medicine, surgery and/or wound care
- Previous experience with ICD-10 and CPT codes
- Previous experience with medical insurance and referrals
Education and Experience:
High school diploma or equivalent.
1-year experience in front desk/medical reception
CPR
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Occupational Medicine
- Surgery
- Wound Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person