What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE - LICENSING DEPARTMENT position at Arizona Department of Administration?
CUSTOMER SERVICE REPRESENTATIVE - LICENSING DEPARTMENT
Job No : 531469
Work Type : Full-time
Location : REMOTE OPTIONS, PHOENIX
Categories : Administrative Support / Customer Service
REGISTRAR OF CONTRACTORS
The mission of the Registrar of Contractors is to protect the health, safety and welfare of the public through a regulatory system designed to promote quality construction by Arizona contractors.
Visit our website at : http : / / roc.az.gov
CUSTOMER SERVICE REPRESENTATIVE - LICENSING DEPARTMENT
REGISTRAR OF CONTRACTORS
Job Location :
Address : 1700 W. Washington Street, STE 105, Phoenix, AZ 85007
This position will work in-office until fully trained (estimated 6-12 months).
Once fully trained, telework may be available 3-4 days a week.
Posting Details : Salary : $21.16
Closing Date : Thursday, February 6, 2025
Job Summary :
The Registrar of Contractors (ROC) Licensing Department oversees 56,000 active construction licenses for the State of Arizona. This fast-paced unit processes new license applications, change requests, cancellations, reinstatements, suspensions and all other actions regarding construction licenses. Along with processing licensing documents, the department also provides assistance to licensed contractors and members of the public in person and over the phone.
The Licensing Department Representative is a critical position within the Licensing Department. Using applicable laws and statutes, the position evaluates and makes determinations on construction license applications that are submitted to the agency. This position is part of a licensing team and reports to a Licensing Department Supervisor.
To be considered for this position, you must attach a cover letter to your application and include the following information :
- What skills, talents, or strengths will you bring to this position? How do these skills apply to the job duties?
- Describe your techniques for being successful doing something you have never done before.
- Rate your overall computer abilities and describe your learning approach to new programs.
- Anything else you would like to share with us about your experience or background.
Applicants that do not attach a cover letter will not be considered.
Job Duties :
Knowledge, Skills & Abilities :
Pre-Employment Requirements :
The selected candidate will receive a criminal history check.
Benefits :
The State of Arizona offers a comprehensive benefits package which includes :
Sick leave
Vacation leave and 10 paid holidays per year
Health, dental, and vision insurance
Retirement plan (ASRS)
Life insurance
Long-term disability insurance
Short-term disability insurance
Deferred compensation plans
The Registrar of Contractors also offers :
Tuition-reimbursement
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement :
This position will participate in the Arizona State Retirement System (ASRS).
Contact Us :
If you have any questions about the position, please contact the Registrar of Contractors at 602-542-1525 and ask for Human Resources.
Advertised : 28 Jan 2025 US Mountain Standard Time
Applications close : 06 Feb 2025 US Mountain Standard Time
Salary : $21
