Front Desk Coordinator/Receptionist

Job Title: Front Desk Coordinator/Receptionist at Arizona MedLaser

About Arizona MedLaser: We encourage all applicants to read the job description carefully, as the duties are clearly outlined.

Arizona MedLaser is a renowned and cutting-edge medical spa dedicated to providing advanced cosmetic and laser treatments. Our mission is to enhance the natural beauty of our clients, offering the latest technologies in a safe and comfortable environment. We take pride in delivering exceptional services and personalized care, setting the industry standard in aesthetic treatments.

Job Description:

We are currently seeking a skilled and customer-focused Front Desk Coordinator to join our dynamic team at Arizona MedLaser. As the first point of contact for our esteemed clientele, you will play a pivotal role in providing exceptional customer service and ensuring a smooth and welcoming experience for all visitors to our medical spa.

Responsibilities:

Greet and Welcome Clients: Create a warm and inviting atmosphere by greeting clients with a friendly and professional demeanor. Offer assistance and provide information about our services and treatments.

Appointment Scheduling: Efficiently manage appointment bookings and maintain the appointment calendar. Coordinate with clients and our team of medical professionals to ensure a well-organized schedule.

Telephone and Email Communication: Handle incoming calls and emails promptly, answering inquiries, addressing concerns, and providing detailed information about our services.

Check-In and Check-Out Procedures: Facilitate the check-in and check-out process for clients, verifying personal and medical information, and collecting necessary forms and payments.

Client Database Maintenance: Update and maintain client records accurately and confidentially in our electronic database.

Sales Support: Assist in promoting our products and services by informing clients about special offers, packages, and promotions.

Office Organization: Maintain the front desk area, ensuring it is tidy and well-presented at all times. Manage office supplies and restock as needed.

Collaboration with the Team: Work closely with our team of medical professionals and technicians to ensure seamless communication and client coordination.

Requirements:

• Customer-First Attitude: Prioritize delivering exceptional customer service and ensuring client satisfaction.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and team members.
• Organization and Multitasking: Strong organizational skills to manage appointment scheduling, inquiries, and administrative tasks simultaneously.
• Tech Savvy: Proficient in using computer software, electronic databases, and basic office equipment.
• Professional Appearance: Present a polished and professional appearance at all times.
• Discretion and Confidentiality: Ability to handle sensitive client information with utmost confidentiality and discretion.
• Flexibility: Adaptability to work in a fast-paced environment and handle unexpected situations.

Preferred Qualifications:

• Previous experience as a receptionist or in a customer-facing role is advantageous.
• Knowledge of the cosmetic and aesthetics industry is a plus.

Join our Team:

If you are a highly motivated individual with a passion for providing outstanding customer service and are eager to be part of a dynamic team in the aesthetics industry, we invite you to apply for the Front Desk Coordinator position at Arizona MedLaser. Help us make a difference in our clients' lives and contribute to the success of one of the leading medical spas in Arizona.

To apply, please submit your resume and a brief cover letter detailing your interest in the position to ArizonaMedLaser@gmail.com. We look forward to hearing from you!

Job Types: Part-time, Contract

Pay: From $20.00 per hour

Expected hours: 24 – 36 per week

Benefits:

• Employee discount

Schedule:

• Day shift

Experience:

• Front desk: 1 year (Preferred)
• Customer service: 2 years (Required)

Work Location: In person

Salary : $20