What are the responsibilities and job description for the Office Administrator/Customer Service / Account Management position at Arizona Office Designs?
Account Coordinator
Job Responsibilities
- Provide Account Coordination for Sales Reps
- Process all customer requests accurately, quickly and neatly
- Generate and transmit purchase orders to vendors
- Act as a liaison between store and warehouse associates
- Provide excellent service to internal and external customers
- Process orders and paperwork in a timely and organized manner.
- Follow-up with customers regarding purchases/orders/deliveries.
- Constant communication with customer regarding order status, etc. Review vendor acknowledgements against purchase orders
- Verify pricing, shipping address, quantities and finish options
- Verify manufacturer ship date corresponds with customer’s expectations
- Provide status to customers on orders via email or phone
- Predominant interaction is with sales team
- Strategize with Operations for purchase order structure and timing
- Generate and transmit purchase orders to vendors
- Determine expected delivery dates, when applicable, by utilizing vendor websites, transit time spreadsheets and Operations personnel
- Update internal systems with progress notes
- Business to Business Sales environment
- Answer incoming calls promptly and cheerfully
- Greet incoming customers to Showroom
Requirements Excellent communication skills verbal and written
- Excellent organizational skills
- Detail-oriented with strong follow-up skills and the ability to multi-task
- Analytical & problem solving skills
- Positive attitude and works effectively as a member of a team
- Ability to work in self directed manner
- Proficient in Microsoft Office, Excel, Outlook
- Enthusiasm and desire to learn
Not Required Office Furniture experience
- Marketing experience
- Website experience such as uploading photos
- Social Media experience
Job Type: Full-time Salary: $40,000/year Work Location:
- One location
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Work Location: In person
Salary : $45,000 - $50,000