What are the responsibilities and job description for the Human Resources Generalist position at Arizona Priority Care?
Arizona Priority Care (AZPC) is an Integrated Provider Network focused on providing whole-person care to Senior and Medicaid populations, through advanced value-based models. Our provider network is comprised of more than 6,000 health care providers, including primary and specialty care physicians, hospitals and ancillary providers. We have operated in the Arizona market for more than 12 years, based in Chandler, Arizona, and are an affiliate of Heritage Provider Network. As a leading value-based provider organization, we are committed to improving the quality of care, providing excellent member and provider experiences all while reducing cost.
The HR Generalist is responsible for performing multi-function HR related duties on a professional level, while also providing back-up and administrative support to the HR Director. This position will have their hands in a little bit of everything, as it relates to the HR function. This is inclusive of assisting with general employee relations questions, personnel records management, benefits administration, recruitment efforts, training, performance management and employment law compliance. They will maintain the highest standards of confidentiality, ethics and compliance at all times and will model appropriate, professional behaviors that support the Mission, Vision and Values of AZPC.
POSITION DUTIES & RESPONSIBILITIES
· Assists employees by providing support and direction, as it relates to AZPC policies and procedures.
· Manages the recruitment process, from job postings, to resume review to onboarding of selected applicants.
· Serve as additional point of contact for employee concerns/issues.
· Apprises HR Director of circumstances needing escalation or further investigation.
· Administers and manages the onboarding process for new hires, inclusive of new hire orientation; new-hire set-up; pre-employment process and new hire paperwork processing.
· Provides back-end support with the termination process, by conducting exit interviews and HRIS termination processing.
· Manages badge system for new hires, replacements and terminations.
· Provides trouble shooting and support for ADP to managers and employees. Primary contact for ADP password resets, timecards, questions, training and day-to-day issues.
· Collaborate with HR Director during payroll processing, to ensure timely submission of all timecards, as well as ensuring additions/deletions/revisions and all other pertinent information to payroll is included within the respective time period.
· Processes, verifies and manages I-9 documentation and follows retention guidelines.
· Coordinates the online pre-employment process with appropriate team members and managers, and communicates required information to the new hires and their manager.
· Responsible for company benefits administration, enrollment & questions for new and existing employees.
· Completes documentation process for employee change information.
· Ensure new hire and annual compliance training requirements are being met and 100% completion rate is maintained.
· Responsible for auditing both electronic and paper personnel files periodically.
· Manages processing of employee reviews, inclusive of pay changes and notifications to managers of overdue performance reviews.
· Assists with employee meetings, activities and events as directed.
· Assists HR Director with various research projects and/or special projects.
· Schedules meetings, events and interviews as requested by HR Director.
· Performs other duties as assigned.
EDUCATION, TRAINING AND EXPERIENCE
· A minimum three years diversified/broad spectrum Human Resources experience, preferably with an Associates’ Degree. Minimum two years’ HR experience with Bachelor’s in Human Resources will be considered.
· Ability to maintain a high level of confidentiality.
· Strong recruitment skills and knowledge.
· Strong employee relations and conflict resolution experience.
· Demonstrated high degree of professionalism, positive culture developing and organizational skills.
· Outgoing, upbeat personality a must.
· Ability to work independently and as a team. Collaboration is important in this role.
· Strong decision making and independent thinking skills.
· Experience working with HRIS systems (ADP preferred, but not required).
· Ability to use solid judgment in a variety of work situations.
· Efficient and timely multi-tasking skills to meet deadlines and objectives.
· Excellent verbal and written communication skills.
· Strong Microsoft Office and office equipment skills.
- *This role requires FT In office presence for the first 60 days, hybrid options available after the 60 day period.*