Events Lead

SUMMARY

The Events Lead provides exceptional front-line customer service and event oversight to Science Center clients and guests. Events at Arizona Science Center include social, corporate, foundation and community partner, public, and internal programs. A successful candidate will be professional and polite, energetic, enjoy a dynamic work environment, and desire to successfully sell and produce the best events Arizona has to offer. This job is a balance of administrative responsibilities and customer service, plus event production and management. If this sounds like you, you may be the perfect fit for our exceptional team!

The role of the Events Lead is to support the Events team in all aspects of event production and delivery of events at Arizona Science Center and serve as the events lead for some events. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receive and respond to event requests
• Schedule and conduct walkthroughs 
• Assist in event sales
• Manage administrative details for events as assigned
• Track event progress to ensure requirements are timely and in place
• Use Tessitura and other database systems for client record keeping
• Oversee the birthday program including managing the packages and bookings
• Receive and process payments
• Serve as Manager on Duty for assigned events 
• Maintain an active Arizona basic and management liquor training certification, CPR, First-Aid, Food Handlers, and other credentials as needed
• Be knowledgeable on Guest Sales & Services (GSS) systems and procedures as needed to lead events
• This position will include early mornings, evenings (sometimes late), weekends and occasionally holidays

EQUAL EMPLOYMENT OPPORTUNITY

Arizona Science Center maintains a strong policy of equal employment opportunity for all Employees and applicants.  We recruit, hire, train, promote, compensate and dismiss employees on the basis of such factors as experience, character, ability and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

ACCOMMODATIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES

This job has no direct reports or supervisory responsibilities but will provide leadership of support staff during events.

EDUCATION and EXPERIENCE

• Minimum of one-year event experience required. 
• Liquor handling experience preferred. 
• Must be 21 years of age or older. 

PHYSICAL DEMANDS 

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear and taste or smell. The employee frequently is required to walk; sit; and use hands to hold, handle, or feel. The employee is required to stand for an extended time. The employee must frequently lift and move up to 50 pounds. This job's specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

This job also requires the use of a computer which will be placed somewhere in the employee's workspace. The employee must have the necessary keyboard and computer mouse skills and the ability to read a color monitor.