Automation Process Analyst/Trainer - Specialist V (Job 2835)

JOB TITLE:
Automation Process Analyst/Trainer - Specialist V

JOB #:
2835

DIVISION:
Court Services

HIRING SALARY:
$58,289.00 annualized

CLOSING DATE:
All positions are open until filled.

EMPLOYEE REFERRAL PROGRAM:
This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).

POSITION SUMMARY:
The primary emphasis of this position is to develop and maintain education programs by applying expert knowledge of court business processes to AJACS, the statewide automated case management system. The position assists in establishing best practices for AJACS and works as part of a project team to train all functional elements of the system to meet the case processing needs of the municipal, justice and superior courts for all case types. The position is responsible for contributing to the development, design, and implementation of AJACS system updates, enhancements, reports, and interfaces with other agencies and programs. The position serves as a content expert and develops course curriculum and materials in multiple formats and media to provide training to AJACS users on essential court functions including but not limited to case initiation, docketing, receipting, scheduling, disposition reporting and assessments of fines, fees and court ordered obligations. Additionally, the position performs software testing and provides second level application support for AJACS.

This position may be eligible for a hybrid-telework schedule once the employee has completed three (3) months of employment and has sufficiently proven their ability to perform assigned tasks.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

MINIMUM REQUIREMENTS:
The successful candidate will hold a bachelor’s degree and three years of experience in a related field. Directly relevant experience may substitute for degree.

This position also requires working knowledge of court procedures and rules, demonstrated ability to analyze and evaluate court processes and apply to the case management system functionality to provide solutions to problem areas, communicate clearly, accurately and concisely, both verbally and in writing, and have the ability ability to prioritize work, meet deadlines, and make independent decisions as well as ability to initiate projects and follow through until completion.

The preferred candidate will have training teaching skills and experience, knowledge of adult learning principles, and knowledge of Arizona court system including specific rules, statutes, and procedures

Travel level: up to 35% (within Arizona)

SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for a special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include first and/or second round panel interviews. This is a Regular, Full-time, Exempt position.

BENEFITS:

The Arizona Supreme Court, Administrative Office of the Court offers a comprehensive benefits package to include:

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

RETIREMENT:

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer