Nonprofit Front Desk Staff for Youth & Family Services

Job Overview

Arizona Youth & Family Services, Inc. (AYFS) is currently seeking a dedicated and detail-oriented Front Desk Staff member to join our esteemed nonprofit organization located in Phoenix, AZ. In this vital role, you will be instrumental in delivering essential services to children and families within our community, contributing to our mission of making a meaningful impact in the behavioral health sector.

Key Responsibilities

As the Front Desk Staff, you will be responsible for a variety of tasks that support our daily operations, including:

• Welcoming clients and their families, ensuring smooth check-in for appointments
• Greeting visitors both in person and over the phone, directing inquiries to the appropriate parties
• Preparing and distributing intake packets for new clients prior to appointments
• Managing mail distribution and maintaining inventory for staff supplies
• Ensuring a clean and secure reception area by adhering to established procedures
• Communicating client concerns and agency needs effectively among staff
• Updating community information and maintaining staff contact directories
• Upholding confidentiality and security standards in compliance with HIPAA regulations
• Performing additional duties as assigned to meet the organization's objectives.
  
  

Required Skills

Candidates should possess the following skills to excel in this role:

• Proficiency in answering phones and delivering exceptional customer service
• Strong typing and data entry capabilities
• Outstanding organizational skills and meticulous attention to detail
• Ability to multitask effectively and communicate clearly
• Familiarity with Microsoft Office applications is preferred.
  
  

Qualifications

To qualify for the Front Desk Staff position, candidates must meet the following requirements:

• High School Diploma or equivalent
• Relevant experience in administrative or clerical roles
• Strong problem-solving abilities and effective communication skills
• Commitment to maintaining patient confidentiality and protecting organizational integrity.
  
  

Career Growth Opportunities

At AYFS, we are committed to fostering professional development and growth. We provide extensive training and leadership development opportunities to empower our employees for success in the social services field.

Company Culture and Values

Arizona Youth & Family Services, Inc. is dedicated to creating a collaborative and supportive work environment. We value excellence in achievement and recognize the hard work of our staff, who play a crucial role in enhancing the lives of children and families across Arizona.

Compensation And Benefits

We offer a competitive salary range of \(28,000 - \)32,000 per year, commensurate with skills and experience. In addition to a comprehensive benefits package that includes:

• 100% employer-paid health insurance
• 403(B) retirement plan
• Opportunities for training and development.
  
  

If you are passionate about making a difference in the lives of youth and families and are ready to embark on a rewarding career with a reputable nonprofit organization, we encourage you to apply today.

Employment Type: Full-Time