Youth & Family Services Front Desk Staff

Job Overview

Arizona Youth & Family Services, Inc. (AYFS) in Phoenix, AZ, is actively seeking a dedicated Front Desk Staff member to enhance our nonprofit organization focused on delivering impactful services to children and their families. This full-time role is integral to our operations and involves fostering daily interactions with AYFS staff and clients through both in-person and telephone communications.

Key Responsibilities

• Welcome counseling clients and facilitate their check-in process for appointments
• Greet visitors and manage phone inquiries while directing calls to the appropriate personnel
• Prepare and distribute intake packets for new clients prior to their appointments
• Oversee mail distribution and maintain organized office supplies
• Input weekly supervision data and help sustain inventory for staff resources
• Ensure the reception area is safe, clean, and complies with established procedures
• Maintain communication regarding client concerns, agency needs, and program continuity
• Regularly update employee contact information and maintain security protocols
• Engage in professional correspondence with outside agencies, observing confidentiality standards
• Foster open communication with administrative staff and perform additional duties as required
  
  

Required Skills

• Experience in handling phone inquiries and performing clerical duties
• Strong organizational skills with meticulous attention to detail
• Effective problem-solving and communication skills
• Ability to uphold patient confidentiality and comply with HIPAA regulations
• Proficiency in Microsoft Office applications is preferable
  
  

Qualifications

• A High School Diploma or equivalent is required
• Prior experience in administrative and clerical roles is advantageous
• Demonstrated ability to multitask and accept direction from various team members
  
  

Career Growth Opportunities

At AYFS, we are committed to the professional development of our staff. We provide comprehensive training and leadership development programs, supporting employees in advancing their skills and career trajectories within the social services sector.

Company Culture and Values

Arizona Youth & Family Services, Inc. prioritizes a culture of helping others, fostering a dynamic work environment that recognizes and rewards excellence. We support our employees in their endeavors, creating a collaborative atmosphere focused on making a meaningful impact in the community.

Compensation And Benefits

This full-time Front Desk Staff position offers a competitive salary ranging from \(28,000 to \)32,000 annually, commensurate with skills, education, and experience. Our comprehensive benefits package includes:

• Health insurance fully covered by the employer
• 403(B) retirement plan
• Opportunities for professional development
  
  

If you are driven to make a difference in the lives of youth and families in Arizona and meet the qualifications outlined above, we encourage you to apply and join our mission-driven team at AYFS.

Employment Type: Full-Time