Front Desk Coordinator for Nonprofit Agency

Job Title: Front Desk Staff

Job Overview

Arizona Youth & Family Services, Inc. (AYFS), a respected nonprofit organization based in Phoenix, AZ, is actively seeking a dedicated Front Desk Staff member to join our team. This full-time position is essential in delivering impactful services to children and their families, aligning with our mission to enhance community well-being through behavioral health support.

Key Responsibilities

• Welcome counseling clients and their families, facilitating their check-in for appointments.
• Greet visitors in person or via phone, ensuring seamless communication by directing calls to the appropriate personnel.
• Prepare and distribute intake packets for new clients, ensuring all necessary forms are accessible prior to appointments.
• Manage all mail distribution and input weekly supervision data accurately.
• Help maintain inventory in the staff supply area, ensuring resources are readily available.
• Uphold a safe and clean reception area by adhering to established procedures and regulations.
• Communicate effectively with AYFS staff regarding client concerns and agency needs.
• Maintain community information bulletin boards and regularly update employee contacts.
• Ensure security by monitoring logbooks and issuing visitor badges in accordance with protocol.
• Exhibit professionalism in verbal and written communications with external agencies while maintaining confidentiality as per HIPAA standards.
• Support a collaborative atmosphere with administrative staff, demonstrating open lines of communication.
• Perform additional duties and responsibilities as needed to support AYFS goals.
  
  

Required Skills

• Proven experience in phone handling and administrative duties.
• Exceptional organizational skills and meticulous attention to detail.
• Ability to multi-task effectively and respond to various directives from staff.
• Strong problem-solving and communication abilities.
• Familiarity with Microsoft Office applications is preferred.
• Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
  
  

Qualifications

• A High School Diploma or equivalent is required.
• Previous administrative or clerical experience is advantageous.
• Quick learner with the ability to work both independently and as part of a team.
• Demonstrated organizational skills and attention to detail.
  
  

Career Growth Opportunities

At AYFS, we are committed to fostering the professional development of our employees. We provide comprehensive training and leadership development opportunities that empower our staff to grow within the social services field and make a lasting impact.

Company Culture And Values

AYFS prides itself on creating a dynamic work environment that recognizes and promotes excellence. We are deeply committed to making a positive difference in the lives of children and families, and we actively seek individuals who share our values of compassion, integrity, and community engagement.

Compensation And Benefits

This front desk role offers a competitive salary of \(28,000 - \)32,000 per year, commensurate with skills, education, and experience. We also provide a generous benefits package, including 100% employer-paid health insurance, a 403(B) retirement plan, and extensive training and leadership development resources.

Ready to Make an Impact?

If you are enthusiastic about contributing to the well-being of youth and families in our community and believe you possess the qualifications and drive for this Front Desk Staff position, we invite you to apply today. Join us at AYFS and be a part of a dedicated team committed to making a difference in Arizona.

Employment Type: Full-Time