What are the responsibilities and job description for the Telecommunications Account Agent position at Ark Development Greenville?
Join our Greenville team as a Telecommunications Account Agent and be part of a rapidly growing firm that specializes in providing business development and customer acquisition solutions for Verizon. Our team is dedicated to creating strong relationships with clients, driving sales growth, and delivering exceptional customer service. If you're looking for a role where you can grow your skills, contribute to a high-performing team, and help businesses thrive, we want to hear from you!
As a Telecommunications Account Agent, you will play a key role in representing Verizon's products and services to both new and existing customers. You will be responsible for managing customer accounts, delivering tailored solutions, and building long-term relationships that drive customer satisfaction and brand loyalty. The ideal candidate is a highly motivated individual with excellent communication skills and a passion for sales and client service.
Key Responsibilities:
- Manage a portfolio of Verizon customer accounts, ensuring high levels of satisfaction and retention.
- Promote and sell Verizon's products and services to meet or exceed sales targets.
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering personalized solutions.
- Conduct product presentations and provide detailed information to potential and current customers.
- Develop and maintain positive relationships with customers to understand their needs and recommend appropriate solutions.
- Stay up-to-date with Verizon’s products, services, promotions, and industry trends.
- Collaborate with team members to achieve business goals and deliver outstanding results.
- Maintain accurate records of customer interactions and sales activities.
Qualifications:
- Previous experience in sales, customer service, or account management preferred.
- Strong communication and interpersonal skills with a customer-centric approach.
- Ability to build and maintain strong client relationships.
- Self-motivated with a passion for achieving sales goals and delivering results.
- Familiarity with telecommunications products and services is a plus.
- Excellent problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficient in Microsoft Office Suite and CRM software.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- On-the-job training
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17 - $21
