What are the responsibilities and job description for the Front Desk Coordinator position at Arkansas Eye Care Group?
Are you a customer service superstar with a passion for people and a job well done? Do you have the personality to walk into a room and instantly light it up? If you are looking for the perfect place where your upbeat and positive personality will be welcome, then this position is for you.
We are an optometrist office made up of a growing family of doctors, employees and patients. We are looking for an energetic, team oriented, ready-to-learn team player who is eager to be the face of the practice…. not just the eyes. The ideal candidate will be able to create a great first impression down to a lasting impression at checkout, be able to interact professionally, have excellent organizational skills, be flexible, be able to learn new tasks and provide excellent customer service while multi- tasking numerous duties and responding to the needs of our patients.
Responsibilities include but not limited to:
- Kindly greet and welcome patients as soon as they arrive
- Answer, screen and forward incoming phone calls
- Schedule appointments
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Verify Vision and Medical Insurance
- Collecting and Posting Payments
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
Applicant must be efficient with a computer, open to learning new things and stepping in when needed to ensure our patients are taken care of.
We would love to ‘see’ your resume but a cover letter of why you feel you are the best fit for this job will definitely stand out. Don’t hold back – the more cornea the better.