What are the responsibilities and job description for the Hardware Support Administrator position at Arkansas State University?
Job Details:
Job Title: Emergency Management Specialist
Reports to: Director of Emergency Management
Location: Arkansas State University
Job Summary: We are seeking a highly skilled and experienced Emergency Management Specialist to join our team. The successful candidate will be responsible for managing and maintaining various systems, providing technical support, and collaborating with stakeholders to achieve our goals.
Key Responsibilities:
• Serve as the primary support technician for IT-related services utilized by UPD and EM departments.
• Manage and maintain security camera operations, emergency phone installations, panic buttons, access control readers, and access control modules.
• Oversee IT maintenance budget and contracts for UPD/EM technologies.
• Assist with installation and support for all security-related technologies across campus.
• Perform preventative maintenance to ensure updated systems.
Required Skills and Qualifications:
• Proven experience in Microsoft or Mac OS environments.
• Strong understanding of basic network operations and audio/video devices.
• Excellent diagnostic and problem-solving skills.
• Ability to install and configure various hardware and software.
• Physical ability to work in tight spaces, lift over 25 lbs., and perform other duties as required.
• Great customer service attitude, clear communication skills, attention to detail, and flexibility.
Benefits:
The successful candidate will enjoy a competitive salary, regular working hours, and opportunities for professional growth and development within a dynamic organization.
Job Title: Emergency Management Specialist
Reports to: Director of Emergency Management
Location: Arkansas State University
Job Summary: We are seeking a highly skilled and experienced Emergency Management Specialist to join our team. The successful candidate will be responsible for managing and maintaining various systems, providing technical support, and collaborating with stakeholders to achieve our goals.
Key Responsibilities:
• Serve as the primary support technician for IT-related services utilized by UPD and EM departments.
• Manage and maintain security camera operations, emergency phone installations, panic buttons, access control readers, and access control modules.
• Oversee IT maintenance budget and contracts for UPD/EM technologies.
• Assist with installation and support for all security-related technologies across campus.
• Perform preventative maintenance to ensure updated systems.
Required Skills and Qualifications:
• Proven experience in Microsoft or Mac OS environments.
• Strong understanding of basic network operations and audio/video devices.
• Excellent diagnostic and problem-solving skills.
• Ability to install and configure various hardware and software.
• Physical ability to work in tight spaces, lift over 25 lbs., and perform other duties as required.
• Great customer service attitude, clear communication skills, attention to detail, and flexibility.
Benefits:
The successful candidate will enjoy a competitive salary, regular working hours, and opportunities for professional growth and development within a dynamic organization.
