Salesforce Service Cloud Architect

Salesforce Service Cloud Architect

Chicago, IL (Hybrid onsite)

Contract to hire

JD:

Salesforce Solution Architect with Service Cloud Experience: 8-12 years Must Have Skills: Salesforce Service Cloud Salesforce Sales Cloud Preferref skill: Salesforce Service Cloud Primary responsibility is to design and implement effective solutions using Salesforce Service Cloud. Role involves understanding the specific requirements and challenges of healthcare organizations and leveraging the capabilities of Salesforce Service Cloud to address those needs Collaborate with stakeholders, including healthcare providers, administrators, and IT teams, to gather requirements and design scalable and efficient solutions. Defining data models, workflows, and integrations to ensure seamless operations and data management within the health ecosystem. Should have a deep understanding of Salesforce Service Cloud and its features, as well as the broader Salesforce ecosystem. Earlier must have hands on experience in SF technical skills including LWC, Apex, JavaScript, Salesforce OOB Security and also others like OOPS concept, Understand on Govern limit, Unit test class etc. Leverage this knowledge to architect solutions that align with industry best practices, security standards, and compliance regulations such as HIPAA. Responsible for configuring Salesforce Health Cloud to meet the specific needs of healthcare organizations. Customizing the user interface, creating custom objects and fields, defining validation rules, and implementing automation through workflows and process builders. Design and implement integrations between Salesforce Health Cloud and other healthcare systems, such as electronic health records (EHR), billing systems, and telehealth platforms. This includes data mapping, data transformation, and ensuring data integrity and security throughout the integration process. Work closely with cross-functional teams, including developers, administrators, and business stakeholders, to ensure successful implementation and adoption of Salesforce Health Cloud solutions. Effective communication and collaboration skills are essential to gather requirements, provide technical guidance, and address any issues or concerns. As a Solution Architect, you should stay updated with the latest industry trends, Salesforce releases, and emerging technologies in the healthcare domain. You will proactively identify opportunities for improvement, recommend enhancements, and drive innovation to optimize the user experience and overall efficiency of healthcare processes

Best Regards,

Himanshu Kumar

Assistant Manager- Recruitment

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