Sr. Event Sales Manager

SUMMARY DESCRIPTION: 

Arlo Hotels an independent lifestyle hotel is now actively seeking dynamic Sr. Event Sales Manager. Are you someone whoispassionateaboutpeople,drivenby purpose, and clever in your approach? If so keep on reading!! Here at Arlo,we strive to create a sense of awe that leaves those we touch wanting more” …... 

SUMMARY DESCRIPTION: 

The Sr. Event Sales Manager is responsible for effectively selling and servicing events within the hotel's venues. This role emphasizes selling Banquet Food and Beverage, menu planning, and ensuring high service levels through effective communication with hotel staff. The ideal candidate will possess strong sales skills, creativity, and a passion for customer service, thriving in a fast-paced environment. 

RESPONSIBILITIES AND AUTHORITIES: 

• Always treats guests with courtesy and respect in a variety of situations. 

• Displays honesty & integrity. 

• Participates in hotel restaurant, sales & marketing meetings/events. 

• Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity. 

• You build strong partnerships with internal customers and outside vendors  

• Drive revenue by booking and managing events, including weddings and corporate conferences, receptions and meetings. 

• Meet assigned Banquet Revenue Target for the sales area through new business accounts while maintaining current customer sales. 

• Sell Banquet Food and Beverage and manage menu planning and agenda setting. 

• Review contracts and facilitate communication before, during, and after events with hotel staff. 

• Contribute to site inspections and maintain strong customer relationships. 

• Work collaboratively with sales and catering staff to ensure successful events. 

• Occasionally manage SMERF group rooms in conjunction with banquet/event contracts.  

SPECIFIC DUTIES:

• You possess excellent communication and leadership skills and are a strong, creative problem solver both with Team members and third-party partners operating within the hotel 

• Point-of-contact for all event details  

• Oversee the collective coordination of all event information and resources, and are responsible for account management, sales prospecting and business development. 

• You are a proactive, self-starter who can work well both independently and as part of a team 

• You love to negotiate and create win-win situations for customers, owners, partners and all operational team members alike 

• Daily Co-ordination with F&B Managers to ensure a seamless, thoughtful and excellent level of service. 

• Prepare proposals for clients and maintain well-organized event records.  

• Responsible to build and maintain working relationships with internal and external partners and leverage these relationships to deliver innovative and memorable events. 

• Identifying event logistics and negotiating contracts.  

• Responsible for coordinating and executing weekly BEO meetings with all departments to ensure consistent communication and operations of events. 

• Coordinate event logistics, proactively communicate event information, and set clear expectations for event delivery.  

• You are confident, work well under pressure, are able to manage multiple activities simultaneously, and re-prioritize efforts when plans change or the need arises. 

• Prepare detailed event reports, including sales data worksheets, cost projections and other financial metrics. They analyze and reconcile disparate event details and consolidate the information into actionable event plans. 

REQUIREMENTS: 

• Must have excellent interpersonal and organizational skills.  

• Working knowledge of banquet department (sets, AV equipment, scheduling, menu planning). 

• Strong working knowledge of the hotel's sales/event CRM system, such as Delphi, Social Tables, Cvent, Meeting Broker and Opera. 

• High-energy and possess excellent customer service and sales skills, are especially effective in this position. 

• Three to five years of experience in organizing and managing events, including corporate meetings, trainings, luncheons, weddings, and other special occasions.  

• Previous hotel venue experience an asset