What are the responsibilities and job description for the IT Hardware Technician (Desktop Support Technician) position at Arm Group LLC?
Description
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The ARM Group is seeking to hire for an IT Hardware Technician at one of our premier clients in Denver, CO
The ideal candidate will be responsible for installing, maintaining, and repairing hardware components of our computer systems and mobile devices. This role requires a strong understanding of computer hardware, excellent problem-solving skills, and the ability to work independently as well as part of a team.
Pay Rate - $23.00 - $26.00 per hour
Car / Gas Allowance
Relocation Assistance Provided
Key Responsibilities :
Install, configure, and maintain hardware components such as desktops, laptops, printers, mobile devices, and other peripherals.
Diagnose and troubleshoot hardware issues, providing timely and effective solutions.
Perform regular maintenance and upgrades to ensure optimal performance of hardware systems and mobile devices.
Maintain accurate records of hardware and mobile device inventory and repairs.
Provide technical support and training to end-users on hardware and mobile device-related issues.
Stay updated with the latest hardware and mobile device technologies and industry trends.
Qualifications :
Proven experience as an IT Hardware Technician or similar role.
Strong knowledge of computer hardware, including desktops, laptops, printers, mobile devices, and peripherals.
Familiarity with Apple iPhones and iPads required.
Excellent problem-solving and troubleshooting skills.
Ability to work independently and as part of a team.
Strong communication and interpersonal skills.
Organized with attention to detail
Thorough understanding of information technology procedures and practices.
Proficient with, or able to quickly become proficient with Microsoft 365, Multi-factor Authentication or related software.
Education :
High school diploma or equivalent required; Associate's degree in IT or related field preferred.
Benefits : Competitive wages.
Opportunities for professional development and growth.
Collaborative and supportive work environment.
Physical Requirements :
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift to 5-30 pounds at times.
Compensation & Benefits :
Average Starting Rate : $23.00 - $26.00 per hour. Combined experience, education, skills and knowledge will be taken into consideration.
Medical, Dental and Vision Plan
Life Insurance
Long Term Disability
Flexible Spending Accounts
401K Plan
Profit Sharing Based on Company Performance
Tuition Reimbursement
Company cell phone
Paid Holidays
PTO Program
DISCLAIMER :
ARM GROUP is committed to fostering a diverse and inclusive workplace. We are an Equal Employment Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.
We actively encourage applications from individuals with diverse backgrounds, including people with disabilities. Accommodations are available upon request for applicants participating in all aspects of the selection process.
By applying for this job, you consent to allow representatives of ARM GROUP LLC to contact you regarding your candidacy. This may include communication via email, phone, text, or other means deemed appropriate by ARM GROUP LLC. Rest assured, your information will be handled confidentially and used solely for recruitment purposes.
It's important to note that ARM Group LLC does not interfere in the decision-making process regarding your selection or rejection. The ultimate decision to hire or reject your candidacy lies solely with the client organization, with whom we have an agreement to source candidates for their consideration
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All applicants must submit to background check and drug screening.
Applicants for this position must be legally authorized to work in the United States. Please be aware that this position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Salary : $23 - $26
