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Mental Healthcare Medical Office Administrative Assistant

ARM VA Services
Denver, NC Full Time
POSTED ON 2/1/2025
AVAILABLE BEFORE 3/31/2025

We are a Virtual Assistant agency that provides administrative and billing support for Mental Healthcare Providers. We are looking for an in office administrative assistant to provide administrative support services to our clients.

**Please note: this is an IN OFFICE position. Our office is located in Denver, NC**

You will perform various administrative tasks, including answering emails, scheduling appointments, answering calls and verifying insurance.

Our clients are mental healthcare providers and we manage their practices. Experience working with mental healthcare professionals is required.

Shift:
During the 90-day training & introductory period, employees will receive a training wage of $16.00 per hour. Upon successful completion of the 90-day training & introductory period, employees will transition to the regular pay rate of $18.00 per hour.

Schedule:
M-F: 10:00am-5:00pm

Responsibilities

  • Respond to emails and phone calls
  • Answer incoming calls
  • Manage a contact list
  • Prepare customer spreadsheets and keep online records
  • Organize provider’s calendars
  • Provide customer service as first point of contact
  • Medical Billing
  • Insurance Verification
  • Follow up on Intake Paperwork
  • Scheduling Intake Appointments
  • Follow Up Appointment Scheduling
  • Contact Patients for Scheduling

Skills

  • Proven experience as an assistant working remotely or relevant role
  • Experience with EMR systems - Simple Practice is a major plus
  • Experience with Asana is a plus - but not required.
  • Experience with word-processing software and spreadsheets (e.g. MS Office)
  • Knowledge of online calendars and scheduling (e.g. Google Calendar)
  • Excellent phone, email and instant messaging communication skills
  • Excellent time management skills
  • Solid organizational skills
  • High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus

Job Type: Part-time

Pay: From $16.00 per hour

Medical Specialty:

  • Psychiatry

Schedule:

  • Monday to Friday

Work Location: In person

Salary : $16 - $18

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