What are the responsibilities and job description for the Front Desk Agent position at Armadillo Hotel?
The NEW Armadillo Hotel in Pecos, Texas is now Hiring!
We are looking for someone who can work ALL Shifts. 3-11/11-7/7-3
What’s the job?
The moment a guest steps into one of our hotel, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.
Your day-to-day:
· Be the warm welcome that kicks off a memorable guest experience
· Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
· Handle Credit transactions
· Start every stay right by swiftly checking guests in and out – take IDs
· Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
· Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
· Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
· Take pride in your appearance and place as an AHG Employee
· Always know what events and activities are on the day’s schedule
What we offer:
We’ll reward all your hard work with a great pay– including a uniform and superb training.
Join us and you’ll become part of the family. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Schedule:
- 8 hour shift 5 days a week.
COVID-19 considerations:
Please wear a face mask!
Experience:
- Microsoft Office: 1 year (Preferred)
Work Location:
- One location. 3806 US HWY 285 North Orla, TX 79770
Communication method(s) used:
- In person
Hours per week:
- 32-40
Shifts. 11-7, 7-3, 3-11
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 1 year (Preferred)
- Night Audit: 2 years (Preferred)
Work Location: In person
Salary : $14 - $16
