Operations Analyst

Organizational Overview

Armorock is a market leader of precast polymer concrete structures for the wastewater industry. Our mission is to drive the future of sustainable infrastructure with high-quality, innovative solutions that create lasting value. We are dedicated to exceeding customer expectations and fostering a collaborative, rewarding work environment through our QUESST core values: Quality, Unified, Efficient, Safe, Sustainable, Transparent.

Position Overview

The Operations Analyst is responsible for analyzing business processes, optimizing operational efficiencies, and improving overall performance across departments. This role supports decision-making through data-driven insights, trend analysis, and process improvement initiatives to enhance productivity, cost management, and strategic planning.

Essential Duties and Responsibilities

Operation Analyst (60%)

• Analyze operational data and generate reports to identify trends, inefficiencies, and areas for improvement.
• Develop key performance indicators (KPIs) and dashboards for monitoring business operations.
• Provide recommendations for process optimization, cost reduction, and productivity enhancement.
• Assist in forecasting and budgeting efforts by providing analytical support.
• Conduct root cause analysis for operational challenges and suggest viable solutions.
• Present findings to management and key stakeholders with data-driven recommendations.
• Formulates mathematical or simulation models of problems, relating constants and variables, restrictions, alternatives, conflicting objectives, and their numerical parameters
• Performs validation and testing of models to ensure adequacy and reformulate models as necessary
• Collaborates with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives
• Analyzes information obtained from management to conceptualize and define operational problems
• Develops and applies time and cost networks to plan, control, and review large project

Expansion Coordinator (20%)

• Manage all construction schedules for each of our facilities. Lead weekly expansion corporate meetings with key updates on timing, needs and deliverables from all key stake holders
• Oversee all CapEx budgets and provide weekly updates on purchases, timing, contracts, etc.

Continuous Process Improvement (10%)

• Collaborate with cross-functional teams to streamline operations and improve workflow efficiency.
• Identify opportunities to automate repetitive processes and implement technology-driven solutions.
• Develop and refine standard operating procedures (SOPs) for improved consistency and accuracy.
• Monitor process changes to ensure effectiveness and compliance with company policies

Collaboration and Research (10%)

• Work closely with operations, finance, and IT teams to align business goals with operational processes.
• Support senior leadership in strategic initiatives through data analysis and performance reviews.
• Assist in training and knowledge sharing related to new process implementations and best practices.
• Address inquiries and concerns from various stakeholders by providing accurate and timely data insights

Other Duties and Responsibilities

• Maintain industry knowledge and best practices to enhance operational effectiveness.
• Participate in meetings, strategy sessions, and project discussions as required.
• Ensure compliance with company policies, procedures, and industry regulations.
• Leverage software tools and analytics platforms to improve data accessibility and reporting accuracy.
• Contribute to a culture of continuous improvement by identifying and implementing innovative solutions.

Leadership Core Competencies

• Analytical Thinking: Uses data to identify problems, trends, and solutions
• Problem-Solving: Develops innovative solutions to operational challenges
• Communications: Effectively conveys insights and recommendations to stakeholders
• Project Management: Organizes and executes tasks efficiently to meet objectives

Essential Leadership Attributes

• Strategic Thinker: Understands long-term business goals and aligns work accordingly
• Detail-Oriented: Ensures accuracy and thoroughness in analysis and reporting
• Proactive: Takes initiative to drive improvements and anticipate challenges
• Technologically Savvy: Utilizes data tools and software for operational analysis

Position Requirements

• Education: Bachelors degree in business administration, Operations Management, Finance, or a related field
• Experience: 2-4 years of experience in an analytical or operations role. Experience in manufacturing, logistics, or corporate operations preferred.
• Certification and Licenses: Lean Six Sigma or process improvement certification (preferred but not required).
• Travel Requirements: Minimal travel required; occasional site visits may be needed.

Other Key Skills

• Strong analytical and critical thinking abilities.
• Proficiency in Microsoft Excel, Google Suite, and data visualization tools (Power BI, Tableau, etc.).
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects simultaneously.
• Strong organizational skills and attention to detail

ADA Requirements

• Environment (office or other): Office environment with occasional travel to operational sites.
• Equipment Operated: Computer, phone, and various analytics software tools
• Lifting: Some lifting required. (up to 50lbs)
• Sitting: Must be able to remain seated for extended periods while working on a computer.

Management reserves the right to assign or reassign duties and responsibilities on this job at any time.

Equal Opportunity Employer | Drug Free Workplace | Background Check Conducted