Commercial Project Manager

SUMMARY:

The Project Manager will serve as the primary liaison between sales and operations for local commercial moves, enforcing standards for estimates and paperwork that create a seamless file flow for operations and billing. Serve as the primary point of contact for all OA commercial opportunities that are booked by other agents, the national commercial sales team, or directly with national clients. Manage all commercial warehouse and logistics projects, serving as the primary contact for the customer.

KEY RESPONSIBILITIES:

• Schedule OA commercial surveys as necessary, both virtual and physical.
• Support sales by assisting with pricing and proposals for projects and clients.
• Quote rates for OA commercial moves, logistics, and warehousing projects.
• Work in conjunction with operations to schedule services for commercial moves.
• Set up move files with clear order for services and instructions for operations and standard estimates that outlines the rates quoted for each move.
• Communicate scheduling changes and other updates with responsible parties to assure customer satisfaction.
• Assist sales in contacting customers to confirm scheduling and manage expectations.
• Rate all local and commercial move files following the move in a timely manner prior to sending the file to billing.
• When necessary, provide additional supervision on site for commercial moves.
• Act in accordance with Armstrong's DNA at all times.
• All other duties as assigned by the manager.

MINIMUM QUALIFICATIONS:

• Associate Degree from college preferred.
• 3 years of project management experience in the moving and storage industry preferred.
• Computer skills: WMS and MS Office suite of products
• Industry-related certifications preferred.
• Strong project management and organizational skills.

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position requires the ability to occasionally lift office products and supplies, up to 25 pounds.
• Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.