What are the responsibilities and job description for the Insurance, Customer Service Specialist position at Armstrong Dental?
Job Summary
Armstrong Dental is growing and we are looking for an Insurance, Front Desk assistant to join our team. We have a wonderful patient population and 3 dentists dedicated to quality care. Responsibilities will be to process insurance payments, obtaining pre-treatment authorizations from insurance, assist with front desk duties, scheduling appointments, answering phones, greeting patients, taking payments just to name a few. We believe in having fun at work, giving excellent care to our patients, taking care of our co-workers. If you are wanting to be a part of the Team at Armstrong Dental you can e-mail your resume, stop by our office or give us a call to make arrangements to come in so we can meet. We look forward to hearing from you
Duties
- Greet and assist guests upon arrival, providing a warm and friendly welcome.
- Manage front desk operations, including check-in and check-out procedures.
- Handle guest inquiries and resolve any issues or concerns promptly and effectively.
- Maintain accurate records of guest information and reservations using computerized systems.
- Perform data entry tasks to ensure all information is up-to-date and correctly filed.
- Assist with office management duties, including managing phone calls, emails, and correspondence.
- Ensure the front desk area is organized, clean, and well-stocked with necessary supplies.
Experience
- Previous experience in a front desk or customer service role is preferred.
- Strong computer literacy skills, including proficiency in data entry and office software applications.
- Bilingual candidates are highly desirable to accommodate diverse clientele.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Strong clerical skills with attention to detail in all aspects of work.
If you are passionate about providing outstanding service and have the skills we are looking for, we encourage you to apply for this exciting opportunity as a Front Desk Agent!
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Supplemental Pay:
- Bonus opportunities
License/Certification:
- Insurance Producer License (Preferred)
- Life Insurance License (Preferred)
Ability to Commute:
- Blackfoot, ID 83221 (Required)
Ability to Relocate:
- Blackfoot, ID 83221: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15