What are the responsibilities and job description for the Insurance Customer Service Associate position at Farm Bureau Financial Services?
Come be apart of a great team! Farm Bureau Alpine agency is seeking a year-round, full-time CUSTOMER SERVICE ASSOCIATE for the busy office. We are building a great team who work hard for our clients, while valuing the balanced lifestyle needed – come join us! This is the perfect way to get your foot in the door of a professional office with room for growth.
Ideal candidate is highly organized, a team player, computer/typing proficient, and has excellent written and verbal communication skills, all while working in a fast-paced environment. Ability to problem solve, take initiative, and bring a positive attitude is a must. No insurance or financial experience necessary, but must be willing to learn and get licensed in the first 3 months.
Primary Responsibilities:
-Create a warm, welcoming environment for our clients
-Answer phones and greet walk-in clients
-Handle policy changes, provide proof of insurance, and answer billing questions
-Assist with office organization
Qualifications:
-Willingness to obtain Property/Casualty & Life Insurance licenses
-Ability to pass a federal background check
-Proficiency with Microsoft Office Suite
-Strong work ethic
Benefits Include:
-Competitive pay
-Paid holidays
-Great work environment
Additional Compensation:
- Bonuses
- Commission potential
Communication method(s) used:
- Phone
- In person
Work environment:
- Front desk
Schedule:
- Monday to Friday
This Job Is:
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Work from home
Shift:
- Day shift
- No nights
Work Location: In person
Salary : $20
