Demo

Customer Service Administrative Assistant

Armstrong
Schertz, TX Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/4/2025

The Customer Service Administrative Assistant will provide essential administrative support for both the household goods customer service team and sales team. The ideal candidate will be well organized with a customer service-oriented mindset. All training will be provided.

KEY RESPONSIBILITIES :

  • Provide administrative support for both the customer service and sales team.
  • Perform general administrative tasks such as answering phone calls, responding to emails, and handling correspondence.
  • Enter new sales orders and assist with the paperwork.
  • Investigate claims and subsequently charge the appropriate account number or person.
  • Provide exceptional customer service when responding to inquiries and resolving issues promptly.
  • Maintain office supplies inventory and place orders when necessary.
  • Organize and maintain physical and electronic files and records.
  • All other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS :

  • Experience with Microsoft Office programs.
  • Strong organizational skills.
  • Strong communication skills (both written and verbal).
  • Ability to learn and understand new technology platforms.
  • Ability to multitask & pay attention to detail.
  • Effectively communicate across departments and teams.
  • Must have a strong work ethic and overall positive attitude.
  • PHYSICAL REQUIREMENTS :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • This position requires the ability to occasionally lift office products and supplies, up to 10 pounds.
  • Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.
  • Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Administrative Assistant?

    Sign up to receive alerts about other jobs on the Customer Service Administrative Assistant career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Armstrong

    Armstrong
    Hired Organization Address Memphis, TN Full Time
    The Account Manager is responsible for developing long-term relationships with customers and generating new sales opport...
    Armstrong
    Hired Organization Address Ashland, OH Full Time
    Position Summary The Senior Commercial Account Executive position is a consultative outside sales position within the Ar...
    Armstrong
    Hired Organization Address Lombard, IL Full Time
    The Customer Service Coordinator will serve as the first point of contact for customers interested in Armstrong's produc...

    Not the job you're looking for? Here are some other Customer Service Administrative Assistant jobs in the Schertz, TX area that may be a better fit.

    Administrative Assistant - Customer Service

    Signs By Tomorrow San Antonio, San Antonio, TX

    Customer Service Administrative Assistant

    The Armstrong Company, Schertz, TX

    AI Assistant is available now!

    Feel free to start your new journey!