What are the responsibilities and job description for the Customer Service Rep position at ARNAZ Automotive?
Job Description
Job Description
ARNAZ Automotive Group is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations.
The Sales & Service Specialist is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility. This role is primarily responsible for servicing customers by assessing needs, recommending products and / or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services
What you'll do :
- Build customer relationships
- Deliver exceptional customer service
- Assist in all aspects of store operations and flex between front / back shop tasks
- Ability to learn and perform basic vehicle service tasks : Tires, Battery, Oil, etc.
- Store operations, opening / closing, inventory, displays- as-needed basis
- Assist in directing the workflow in the service department
- Ability to learn and perform basic vehicle service tasks
Qualifications
