What are the responsibilities and job description for the Shipping Coordinator position at Arnet Pharmaceutical?
Essential Functions and Responsibilities
Processes all customer product orders through companys order entry software system.
Prepares required shipping documentation for all domestic and international customer orders.
Responsible for the content and accuracy of all shipping documents.
Schedules and coordinates all freight logistics with customers, transportation providers and freight forwarders.
Serves as the primary customer service contact and resolves all issues as they arise with respect to shipping and customer orders.
Coordinates shipments with other Shipping Department personnel to ensure that all shipments are properly prepare & ready for pick up on-time.
Prepares all documentation necessary for accurate customer packing list & invoicing.
Scans and files all shipping documentation for future reference and auditing purposes.
Prepares and ships product samples to potential customers.
Other duties assigned by the immediate Supervisor.
Qualifications
High School or GED required.
Experience in Order Fulfillment and Customer Service
Experience in freight logistics including domestic and international transportation of goods.
Basic computer skills and experience with order entry / inventory systems.
Strong planning and organizational skills
Ability to perform multiple tasks and efficiently coordinate efforts with internal and external customers.
Strong analytical skills and the ability to make decisions.
Strong interpersonal skills and the ability to communicate with management, hourly staff, and external vendors professionally and effectively.
Attention to detail in meeting all customers and shipping requirements.
Ability to meet deadlines and accommodate rush situations to meet customer needs.
Forklift operator license a plus
Physical Requirements
Walking, standing. Lifting -weight of up to 50lbs.
Typical Work Conditions
Work in a Warehouse environment which may include exposure to moving pallets & boxes, food and nutritional bulk ingredients, which may affect the respiratory system or the skin, including an environment subject to odors, dust or airborne allergens.
Person will be exposed to normal work hazard, including a variety of physical conditions such as a proximity to moving mechanical parts.
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