Occupancy Specialist for Dayton, Canton, Cincinnati Ohio Area

Arnold Grounds Property Management is looking for a motivated Occupancy Specialist to join our team. The Occupancy Specialist will be responsible for assisting tenants in the move-in process. This position will work closely with the tenant, compliance department and the Area Vice President.

The Occupancy Specialist is responsible for compliance of the files and assisting the Property Manager with resident relations. The Occupancy Specialist will follow all of HUD and compliance policies and procedures established by the Arnold Grounds. The Occupancy Specialist assists residents or applicants of housing programs with the goal of achieving maximum residency while ensuring eligibility.

RESPONSIBILITIES:

 Process re-certifications in a timely manner to avoid termination of assistance

 Providing auditing functions in preparation for a MOR

 Assist with resolutions of findings on Management and Occupancy Reviews

 Review of all move-in initial files for all new residents to ensure 100% qualification and eligibility

 Acceptance and subsequent processing of applications from prospective residents for the

purpose of certifying and recertifying residents

 Performance of income/background verifications so that certifications may be completed in

compliance with the TSP

 Schedule and assist residents with completing their annual recertification and/or interim

certifications

 Run monthly required EIV reports and maintain EIV binders according to policy

 Set up interviews with residents for any re-certification or EIV issues as requested by the

Compliance Department

 Communicate with the Property Manager, Regional Property Manager and Compliance

Department as necessary

 Assist with reporting to maintain compliance with HUD and LIHTC regulations

 Follow HUD repayment guidelines for all residents

 Follow and/or update the tenant selection policy not to supersede HUD rules and guidelines

 Effectively communicate with residents regarding guidelines for proper and accurate reporting

income

 Communicate with the Property Manager on a weekly basis regarding pending Interim Re-

Certifications and HUD repayments

 Process Special Claims as requested

 Maintain waitlist according to waitlist guidelines and policy and procedures

 Be knowledgeable and aware of, and adhere to all local, state and federal laws applicable to the

leasing of apartments. Understand the applicable income requirements for residents and Fair

Housing Laws

 Participate in continuing education and training programs

 Maintain clear lines of communication

 All other duties as assigned

REQUIREMENTS:

 Candidates for the Occupancy Specialist role must have necessary certifications (LIHTC, RAM,

COS/ AHM or similar) and a minimum of two (2) years prior experience performing initial,

interim and annual HUD project based Section 8 and Tax Credit re-certifications, assessing

income eligibility, auditing files and preparing for Management and Occupancy Reviews.

 Must understand core occupancy requirements, including eligibility and tenant selection;

504/Fair Housing; assets and income determination and calculation; deductions and adjusted

income; verification methods including EIV; and requirements for annual and interim

recertifications

 High School Diploma or GED required

 Proven ability to multi-task

 Basic math skills required, must have a high level of analytical, attention to detail and

organizational skills

 Excellent communication skills, both orally and written

 Maintain confidential tenant files for HUD, Tax Credit, and Market Rate programs

 Excellent customer service skills

 Excellent Computer skills

 Working knowledge of RealPage/OneSite

 Ability to work independently, organize tasks, manage time and prioritize projects

 Ability to travel between properties within the portfolio.

PHYSICAL DEMANDS & WORKING CONDITIONS:

The physical demands of the job described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms, climb stairs,balance, stoop, kneel, crouch, crawl, talk and hear. The employee must occasionally lift and or move up to 25 pounds. Specific vision ability required by the job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee normally works primarily in a temperature-controlled indoor environment but may occasionally work in an outdoor environment exposed to adverse weather conditions. The noise level in the work environment is low to moderate.

Job Type: Full-time

Pay: $46,722.00 - $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday
• No on call
• Weekends as needed

Ability to commute/relocate:

• Canton, OH 44705: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Project Base Section 8 Housing: 3 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in Canton, OH 44705

Salary : $46,722 - $52,000