Field Service Tech - Construction Equipment

Description

Field Service Technician (Construction Equipment)

$2,000 Sign-On Bonus

About the Role

At Arnold Machinery Company, our success is driven by the strength of our people. As one of the most respected equipment dealers in the western United States, we know that reliable service is at the heart of uncompromised customer satisfaction.

We're currently seeking a skilled and dedicated Field Service Technician to join our construction equipment team. In this role, you’ll perform hands-on diagnostics, maintenance, and repair work at customer job sites while representing the Arnold name with pride and professionalism.

What You’ll Do

• Diagnose, repair, and maintain a wide range of construction equipment

• Travel to customer job sites to perform field service

• Disassemble, clean, and reassemble mechanical components

• Read and follow specifications in service manuals

• Measure parts for reuse or replacement; order new parts as needed

• Use diagnostic tools to fine-tune systems and identify issues

• Submit warranty reports and make recommendations for claims

• Perform light welding, fabrication, plumbing, and D.C. electrical repairs

• Mentor or guide less experienced technicians as needed

• Communicate effectively with customers regarding job status, progress, or concerns

• Maintain detailed service records and process work orders

• Assist with parts ordering and warranty documentation

• Respond to service calls and manage field tickets

• Maintain a clean and organized service truck/work area

Who You Are

• Experienced with construction equipment repair and maintenance

• Able to work independently in the field and problem-solve under pressure

• Comfortable reading manuals, schematics, and using diagnostic software

• Detail-oriented, organized, and safety-conscious

• Strong verbal and written communication skills

• Customer-service driven with a team-first attitude

Physical Requirements

• Able to walk, bend, lift, and move through uneven terrain

• Regularly lift and carry over 50 lbs

• Climb in/out of equipment and vehicles

• Use hands and arms for tool operation and equipment handling

• Stand, kneel, or lie in prone positions for extended periods

• Sit while operating machinery and driving

• Hear and communicate clearly by phone, radio, and in person

Perks & Benefits

• $2,000 Sign-On Bonus

• 100% Company-Paid Medical Insurance (for associates and their families)

• Dental and Vision Coverage

• Paid Sick Leave, Vacation, and Holidays

• 401(k)/Roth Retirement Plans with Company Match

• Quarterly and Annual Bonus Programs

• Company Stock awarded to associates with 5 years of service

About Arnold Machinery Company

We’ve built our reputation through decades of dependable service, top-quality equipment, and a company culture that values our employees above all else. When you join Arnold, you become part of a team that invests in your future and supports your growth.

Arnold Machinery Company is an Equal Opportunity Employer
We are committed to providing reasonable accommodations and fostering an inclusive environment. We participate in E-Verify and uphold a strong right-to-work policy.

Apply today and bring your skills to a team where they’re truly valued.