What are the responsibilities and job description for the Luxury Retail Training Manager position at Aroma360?
About the job
Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highest-quality essential oil-based scenting solutions to businesses and individuals all around the world. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!
Aroma360 is looking for a Retail Trainer to educate our salespeople using various methods, how to use our systems, product knowledge, coaching, putting together sales proposals/contracts, financing portals, and interactive activities.
Retail Trainer responsibilities include teaching presentation and persuasion techniques to new hires, simulating sales scenarios and preparing training programs that cover knowledge gaps. Note that this position requires visiting our retail stores to work closely with our salespeople on a needed basis.
Ultimately, you will make sure our teams develop their sales skills and product knowledge, provide excellent customer service and represent our brand in the best possible way.
Responsibilities
- Conduct onboarding training sessions for new hires
- Determine training needs both for individuals and teams
- Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections)
- Advise salespeople how to upsell products and services
- Apply various sales training techniques (e.g. gamification, case studies and group activities)
- Perform other duties as assigned
Requirements
- Work experience as a Luxury Retail Training Manager similar role
- Experience in Luxury retail industry
- Must be proficient in Salesforce
- Contract proposals
- Availability to travel nation wide and visit our retail stores, as needed
- Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
- Excellent presentation skills
- Ability to motivate employees to achieve sales quotas
- BSc degree in Education, Human Resources or relevant field preferred
- Additional certification in training is a plus
Pay and schedule
- $70k annual salary.
- 50% travel needed when visiting our showrooms located in other states
- Days, Nights, Weekday and Weekends
- Medical, Dental, Vision, 401K, PTO
- Employee Discount
- Company-wide recognition
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Our organization is an equal opportunity employer and does not discriminate against any candidate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected characteristics. We are committed to promoting diversity, equity, and inclusion in our workplace and welcome candidates from all backgrounds to apply for any open positions.
Salary : $70,000
