Vice President of Human Resources

Arrow Exterminators is looking for a VP of Human Resources to oversee and manage day-to-day operations of HR including disciplinary action, investigations, team member grievances, training and other duties as required.

About Our Family Of Brands

We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.

As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options, and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.

Position Summary

The Vice President of Human Resources (VP of HR) for Arrow Exterminators, is a strategic leader responsible for developing and executing human resource strategies that align with the company's overall business objectives. The VP of HR will oversee daily HR functions, including talent acquisition, employee relations, performance management and compliance. This team member will work closely with our other HR Team(s)-benefits and payroll. The VP of HR will act as a key advisor to the CHRO providing leadership, fostering a high-performance culture, and ensuring the company attracts, develops, and retains top talent.

Strategic Leadership

• Partner with CHRO and leadership to align HR strategies with business goals.
• Develop and implement comprehensive HR strategies, systems, and programs to support business growth.
• Serve as a trusted advisor to CHRO on organizational development, succession planning, and employee engagement.
• Collaborate with other support teams and leadership (Arrow University, IT, Finance as example)
  
  

Talent Management

• Lead efforts to attract, recruit, and retain top talent to meet the company's needs.
• Oversee Turnover analytics and data for company.
• Design and execute performance management systems that drive accountability and reward excellence.
• Manage Arrow's Target Discussion performance management process
  
  

Employee Engagement And Culture

• Promote a positive and engaging company culture.
• Drive initiatives to enhance employee engagement and satisfaction.
  
  

Compliance

• Ensure HR policies and practices comply with federal, state, and local regulations.
• Annual Handbook Review
• Annual Policy Review
• Mitigate organizational risk by maintaining best practices in labor relations, and employee relations.
• Partner with CHRO who manages EEOC claims
• Ensure EEO-1 Reporting is completed Annually
  
  

Organizational Development

• Champion training and development programs to enhance employee skills and leadership capabilities.
• Work with Arrow University to develop management HR training programs
  
  

HRIS Subject Matter Expert

• Determine if HRIS is meeting needs of company, offer suggestions and plans for future improvements and needs for growth of company.
• Maintain partnership and relationship with HRIS provider
  
  

Qualifications

Education and Experience:

• Bachelor's degree in human resources, Business Administration, or a related field (Master's degree preferred).
• 7 years of progressive HR leadership experience, including 3 years in a senior/ HR role.
• Proven track record of building and leading high-performing HR teams.
• Professional certifications such as SHRM-SCP, SPHR, or similar. (Preferred)
• Experience in service-related industries, specifically pest control industry. (Preferred)
  
  

Knowledge, Skills, And Abilities

• Deep understanding of HR best practices, employment law, and regulatory compliance.
• Strong business acumen with the ability to align HR initiatives with organizational objectives.
• Exceptional leadership and interpersonal skills, with the ability to influence and build relationships at all levels.
• Expertise in organizational development and talent acquisition
• Analytical mindset with the ability to leverage HR data for decision-making.
  
  

Our Team Members Enjoy Benefits Including

• Competitive salary and performance-based incentives
• Comprehensive health, wellness, and retirement (401k) benefits
• Opportunities for professional growth and development
• A dynamic and collaborative work environment
  
  

We are an Equal Opportunity Employer

(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).

Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.

Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.