What are the responsibilities and job description for the Customer Service Representative Specialist position at Arrow Staffing Services?
Enjoy problem-solving, organizing information, and ensuring accuracy? Join a stable organization where your research skills make an impact. We're seeking a Customer Service Support Specialist perfect opportunity for recent college grads with customer service experience or seasoned professionals looking for long-term growth.
Position Highlights :
Location : Redlands, Ca
Type of position : Full Time / Temp to Hire
Starting Pay : $20-$26
Schedule : M- F : 8 A- 5 P
What You ll Do :
Manage a high volume of incoming email correspondence, researching and resolving customer inquiries efficiently
Conduct extensive research to update and maintain accurate customer records
Convert emails into cases using Salesforce and track resolution progress
Assist with clerical and administrative tasks to support customer service operations
Process sales orders in SAP to support internal teams
Handle simple contracts and purchase order requests related to customer accounts
Cross-train on various responsibilities to provide backup support as needed
Take on additional tasks and projects as assigned
What We re Looking For :
Proficiency in Microsoft Office applications (Word, Excel, Outlook)
Bachelor s degree in business or a related field
Proven job stability with a track record of reliability and commitment in previous roles
At least one year of experience working in a professional office environment.
Strong analytical and research skills with the ability to review and process large amounts of information
Exceptional attention to detail and ability to manage multiple tasks efficiently
Strong verbal and written communication skills
Ability to work both independently and as part of a team
Experience with SAP and Salesforce
This role provides long-term career potential with opportunities for growth within the department and beyond. If you have a strong commitment to excellence, a detail-oriented mindset, and a passion for supporting customers through research and data management, we encourage you to apply today!
ARROW
Salary : $20 - $26
