What are the responsibilities and job description for the Administrative Specialist position at Arrow Termite & Pest Control?
Position Summary:
The Administrative Assistant's primary role is to review ongoing and new construction projects, submit appropriate paperwork, and follow up on all needs for pre/post construction service and payment of rendered termite/pest control services for all geographical areas serviced by Arrow Pest Control.
Licenses / Certifications: High School Diploma or GED; some college preferred
Reporting Relationships: Senior Management
Required Skills:
Language Skills – Ability to read business correspondence, notes and procedure manuals. Ability to interact tactfully and positively with Arrow staff and management. Ability to maintain a high level of confidentiality.
Ability to speak effectively to clients or Arrow employees. Skills in written, oral, and non-verbal communication.
Mathematical Skills – Be able to add, subtract, multiply and divide with whole numbers and decimals. Be able to read time on a clock, operate a schedule, use a map, take payment information over the phone and post basic payments to programs.
Reasoning Skills – Possesses sufficient deductive reasoning ability to perform job successfully; critically reviews, analyzes, synthesizes, compares and interprets information; draws conclusions from relevant and/or missing information; understands the principles underlying the relationship among facts and applies this understanding when solving problems.
Technology Skills- Experience with a variety of computer programs to include Field Routes, Microsoft Office, and Slack
Working knowledge of various applications and general office equipment as postage machine, fax machine, copiers, and time clock and other assigned applications or programs.
Customer Service Skills- Communications with employees, customers, and co-workers in professional and courteous manner, maintain professional image of oneself and the organization, exude a positive attitude and work ethic, ability to follow company policies, procedures, and handbook guidelines.
Key Performance Functions:
Operating with a “one company” mindset and interact effectively with employees and customers across the organization to achieve results. This is a team and no one duty falls on one specific scheduler.
− Complete required tasks based on Pre-Construction calls from builders
− Cultivate relationships with builders
− Provide daily, weekly, monthly reporting for management
− Complete assigned projects from Senior Management and Arrow Pest Control Owners
Other Duties as Assigned:
Performs other duties as assigned to support the overall effectiveness of the department.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Required)
Work Location: In person
Salary : $13 - $15
