What are the responsibilities and job description for the Administration Specialist (Data Processor) position at Artech LLC?
Role : Administration Specialist (Data Processor)
Location : Des Moines, IA
Rate : $18-19 / hr. on w2.
Under general supervision, develop and promote positive customer relationships, educate customers about company products and service and provide feedback to improve service and customer retention. Process customer transactions and respond to account inquiries about billing information and eligibility requirements.
Quals
Work the back log of leads that were generated by clients starting the transfer of assets from an old 401k plan into their new principal 401k plan but did not complete the process and thus the transfer did not occur. Get the lead assigned to them, check various systems to ensure that the lead is still viable and has not been completed. Go into another computer system and vis protocol instructions set that participant up for an automated phone call at a future date. There is not internal or external engagement...it is just the checking of systems per lead and next steps based on those findings...ideally 30-35 per hour processed once up and running.
For positions with Principal Global Investors, you will be required to comply with a Code of Ethics which covers a number of obligations related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also ap Thanks and Regards
Mahitha Bhagwath
Technical Recruiter
Cell : 312-584-0592 Office : 973-967-3533
Email : Mahitha.Bhagwath@artech.com
Salary : $18 - $19
