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Scheduler - Sr. Customer Service Rep

Artech LLC
Alhambra, CA Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 4/30/2025

Job ID : # 25-36573

Job Title : Scheduler - Sr. Customer Service Rep / Patient Access Liaison II

Location : 1000 S Fremont Ave, Alhambra, CA - 91803

Duration : 13 weeks contract possible of extension no guarantees

Pay range : $19.00 - $21.99 / hr. on w2

Note :

Work hours : Job seeker must be open 7 am-7 pm staggered shifts, possible weekends, job seekers Must be able to work OT.

Must Haves :

  • High School Diploma
  • Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department / environment.
  • Demonstrated interpersonal skills.
  • Ability to multitask.
  • Excellent verbal and written communication skills.

Preferred :

  • Vocational certificates in healthcare preferred : appoint scheduling, registration, insurance verification, medical assistant.
  • Associate or bachelor’s degree in healthcare, business or operations field strongly preferred.

    • Description :

  • Serves as primary point of contact for access to academic medical centers and Health Sciences Campus.
  • Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.
  • Responds to basic inquires and refers other inquires to appropriate medical personnel.
  • Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.
  • The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility.
  • The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.

    • Best Regards

    Subhashree Samal

    Technical Recruiter

    Cell : 973.786.2849,Text : (973) 659-4604

    Email :   Subhashree.Samal@artech.com

    LinkedIn : linkedin.com / in / subhashree-samal-4541a2248

    360 Mt. Kemble Avenue, Suite 2000, Morristown, NJ 07960

    Website : www.artech.com

    Salary : $19 - $22

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