Telecommunication Engineer - Hybrid - Long Term Contract

Company Description

Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand’s culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results.

Job Description

Arthur Grand Technologies is currently seeking a highly motivated and skilled Telecommunication Engineer – Hybrid – Arlington, VA for one of our clients.

Position: Telecommunication Engineer
Location: Arlington, VA - Hybrid
Long Term contract

Job Description:
We are seeking a skilled Telecommunication Engineer with understanding of Microsoft solutions to join our dynamic team. The Telecom Engineer will work with a team to design, implement, and optimize Voice over Internet Protocol (VoIP) systems while leveraging advanced Microsoft technologies including Microsoft Teams. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, collaborative environment.

Key Responsibilities:

• Consult the design, deployment, and support of VoIP systems, ensuring robust, scalable, and secure solutions.
• Support Configuration, management, and optimization of Microsoft-based UC platform Microsoft Teams Voice.
• Support Integration of VoIP systems with existing infrastructure, including Active Directory, Exchange, and Office 365.
• Analyze business requirements and develop technical solutions to meet organizational communication needs.
• Troubleshoot and resolve complex VoIP-related issues, ensuring minimal downtime and high service quality.
• Develop and maintain detailed documentation, including network diagrams, configuration files, and process workflows.
• Stay updated on VoIP and Microsoft technology trends, recommending innovative solutions to improve communication systems.
• Collaborate with cross-functional teams, including network, security, and IT operations, to ensure seamless integration and optimal performance.
• Perform capacity planning, monitoring, and performance tuning of VoIP systems.
• Train and mentor team members on VoIP and Microsoft technologies.

Required Education, Experience, & Skills
Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Minimum 3 years of experience in Telecommunication or Information Technology
• Experience deploying new solutions in a large enterprise environment (5000-10,000 users)
• Understanding or ability to learn Microsoft Unified Communications platforms, including Microsoft Teams Voice and Skype for Business.
• Strong knowledge of Session Initiation Protocol (SIP), Real-time Transport Protocol (RTP), and QoS for VoIP applications.
• Proficiency in troubleshooting VoIP call quality and connectivity issues using tools like Wireshark and other packet analyzers.
• Solid understanding of networking principles, including VLANs, NAT, firewalls, and SBCs.
• Exceptional analytical and problem-solving skills.
• Strong verbal and written communication skills for technical and non-technical audiences.

Preferred Education, Experience, & Skills

Preferred Qualifications:

• Master's degree in a related field.
• Experience with hybrid cloud and on-premises VoIP environments.
• Knowledge of regulatory requirements, such as E911 compliance and VoIP security standards.
• Familiarity with PowerShell scripting for automation and configuration of Microsoft UC platforms.
• Certification(s) such as Microsoft Certified: Teams Voice Engineer Expert, CCNP Collaboration, or equivalent.
• Experience with call center or contact center solutions and integrations.
• Experience with enterprise-grade VoIP equipment, such as Cisco, Avaya, or similar systems.

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

About Arthur Grand Technologies:

Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20 years. We are a minority-owned staff augmentation and technology consulting company.

At Arthur Grand Technologies, we value our employees & contractors and strive to provide them with challenging, interesting work, market-relevant benefits, and opportunities for professional growth. If you have the necessary qualifications, and are excited to join a dynamic team.

Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.

Best regards,

Richard Tucker

Arthur Grand Technologies Inc

www.arthurgrand.com

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Additional Information

All your information will be kept confidential according to EEO guidelines.