What are the responsibilities and job description for the Warehouse Quality Specialist position at Article?
Department: Warehouse & Home Delivery
Location: Jacksonville
Compensation: $60,000 - $65,000 / year
Hi there, we're Article. 👋 We're an online furniture company creating remarkably better furniture experiences one sofa at a time. And as the Warehouse Quality Specialist, you'll be responsible for in-field assessment of quality issues across our network of warehouses across the US and Canada. You will partner closely with our warehouse, logistics, and vendor quality teams, and help drive process improvements.
Why We Need You:
In this newly created role, you will work with cross-functional teams to maintain our high levels of product quality. Ensuring our product quality that is delivered to our customers is of key importance, to ensure this happens, you will conduct inspections and audits, and do root cause analysis.
Why Article?
As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you're trusted to explore solutions you believe will work best (you're the expert, after all). You'll do all this while growing your skills within a company redefining the furniture industry.
Schedule: Monday - Friday working in our Jacksonville Fulfillment Center
Location: 10543 Canada Drive Jacksonville FL 32218
We walk the walk when it comes to Win Together, your teammates and managers have your back and create a safe workplace of respect, fairness, and fun.
What You'll Do:
- Conduct thorough inspections of furniture items to ensure they meet quality standards and specifications.
- Perform tests on products to verify durability, functionality, and safety.
- Identify and document defects, inconsistencies, and non-conformities in products.
- Participate in regular quality audits and reviews to maintain and improve product quality.
- Maintain accurate records of inspections, defects, and corrective actions taken.
- Provide feedback and suggestions for process improvements to enhance product quality.
- Use inspection tools and measuring equipment to ensure compliance with quality standards.
- Collaborate with cross-functional teams to address quality concerns and implement improvements.
- Assist in training and mentoring team members on quality control processes and standards.
- Excellent verbal and written communication skills.
- Strong attention to detail and excellent problem-solving abilities.
- Ability to conduct thorough inspections and identify defects effectively.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Proficient with Google Workspace (Gmail, Docs, Sheets, Slides, Drive, Meet) for documentation and reporting.
- Ability to work independently as well as collaboratively in a team setting.
- Strong analytical skills with a focus on quality control and continuous improvement.
- Ability to adapt to changing priorities and work in a dynamic environment.
- Proficient in using inspection tools and measuring equipment.
- Able to lift/maneuver up to 75 lbs. of merchandise by yourself.
- Able to lift/maneuver heavy items (±300 lbs.) with a team member (team lift) and/or proper lifting equipmentility.
- Ability to conduct inspections, basic tests, and assembly checks on products.
- Article participates in E-Verify.
- Completion of criminal background check.
The fine print:
- Benefits-eligible
- Medical, Dental, & Vision
- Life Insurance
- Disability insurance
- Vacation, Holidays & Sick/Wellness Days
- 48 hours Sick/wellness (6 days, accrued annually)
- 8 paid holidays 1 Inclusion & Diversity day
- 120 hours (3 weeks) paid vacation (accrued annually)
- Other Benefits/PerksP
- 4% 401K matched contribution
- Paid maternity and parental leave
- 45% Employee discount 15 % family & friends discount
#INDARTICLEWH
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be done on a case by case decision, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.
For US based roles, Article participates in E-Verify
Equal Opportunity Statement:
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
If an applicant requires an accommodation due to a disability or any other protected characteristic feel free to email ta.accommodation@article.com or let the hiring team know at any stage of the recruitment process.
This email will only respond to accommodations, all non-related emails will be deleted.
Artificial Intelligence in Hiring:
All applications are carefully reviewed by humans. We do not use artificial intelligence or ranking algorithms in our hiring decisions.
Salary : $60,000 - $65,000
