Event Services Operations Coordinator

Job Summary:

This position is responsible for ensuring the proper setup, cleanliness, and operational coordination of designated event services equipment, function rooms, and related areas. The individual will work closely with Event Services management to ensure that all event setups meet the established standards to promote a positive overall patron experience.

Key Responsibilities:

• Set up conference equipment in accordance with event orders and Event Services management standards.
• Perform daily cleaning of function rooms, including trash removal and restocking of supplies.
• Refresh meeting rooms during breaks.
• Assist with special projects as assigned by department management.
• Move event materials to and from various areas as needed.
• Reset tables as required.
• Address guest issues promptly to enhance their experience.
• Maintain positive relationships with all staff members.
• Adhere to safety protocols and report any safety issues or maintenance needs.
• Collaborate effectively with all Artis—Naples team members.
• Promote exemplary customer service to all appropriate staff and volunteers
• Help prepare and maintain all event rentals to receive visitors, with focus on seating, accessibility, safety and aesthetic.
• Assist the Event Manager and the Director of Event and Hospitality Services with communicating event operations information to all necessary staff.
• Coordinate with supporting departments for various event requirements.

QUALIFICATIONS:

Competencies, Core Values, Education and Experience

• Technical knowledge: Familiarity with banquet setup techniques.
• Knowledge of health and safety regulations.
• Strong organizational skills.
• Attention to detail.
• Ability to work flexible hours.
• Ability to work independently or with a team.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Organizational Core Values

Collaborative – working internally and externally to accomplish something together that we may not be able to accomplish separately in order to realize shared goals.

Transparency – behaving and communicating in a manner that exudes openness and sheer honesty.

Excellence – a standard of performance that surpasses ordinary standards.

Accountability – the acceptance and assumption of responsibility for actions, decisions and results.

Patron-first – placing the patron at the center of our efforts.

Integrity – a commitment to the highest standards, values and principles through every action and decision.

Education

• High school diploma or GED.

Experience

• One year of experience working in the hospitality or events industry preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee is frequently required to stand and walk for extended periods of time.
• The employee is occasionally required to sit, stoop, kneel, crouch, or crawl.
• The employee will frequently lift and move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, and depth perception.
• Must be able to hear with or without a hearing assistance device at levels deemed normal.

Work Environment

The work environment is varied and may include working in a kitchen area and exposure to inside and outside environments.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.