Operations Assistant - Multifamily Property Management

At ARTISAN Management Group, we’re redefining property management through innovation, creativity, and a commitment to excellence. Our team is passionate about delivering exceptional experiences for our residents, team members, investors, and partners. As Operations Assistant, you will be responsible for ensuring the smooth running of day-to-day business activities by managing schedules, coordinating tasks, maintaining records, tracking metrics, and assisting with operations, working closely with the Senior Vice President to identify and implement operational improvements for efficiency and portfolio performance.

Summary Of Position

The Operations Assistant plays a key role in supporting the day-to-day operational activities of our rapidly expanding property management team. The Operations Assistant will ensure smooth, efficient, and consistent business practices and extreme ownership of administrative tasks. This role will collaborate with all other departments to facilitate seamless operations, contributing to the overall success of ARTISAN.

Principal Accountabilities

• Conduct all business under ARTISAN policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
• Assist with managing operations to ensure processes run efficiently and effectively.
• Provide administrative support to the Senior Vice President of Operations and other executive leadership, including scheduling, data entry, and preparing and distributing reports, presentations, and other documents Prepare and maintain various documents, spreadsheets, and reports to track operational performance.
• Respond to inquiries from internal teams and partners, providing timely and accurate information.
• Assist in managing operational expenses at the corporate level. Prepare budget updates, track expenses and maintain accurate financial records.
• Coordinate logistics for meetings, events, and projects, ensuring all necessary materials and resources are available.
• Coordinates orders and maintains inventory tracking of company apparel and merchandise, ensuring cost efficiency and adherence to brand standards
• Assist with project coordination, ensuring deadlines are met and deliverables are received.
• Handle confidential information with discretion and maintain the highest level of professionalism.
• Answer phones and respond to emails professionally and promptly.
• Schedule and coordinate meetings, inspections, and events.
• Prepare, review, distribute, and maintain vendor contracts.
• Manage office supplies and ensure the office is well-organized and functional.
• Ensure all files and processes comply with company policies and industry regulations.
• Support in coordination for onboarding new employees with HR and Training and Development teams.
• Other duties as assigned.
  
  

ARTISAN QUALITIES

• Ability to prioritize the well-being of others and create a supportive environment for our teams and communities
• Unwavering commitment to excellence with strong clerical and organizational skills
• The ability to think clearly and make quick decisions.
• Kindness and humility, a willingness to ask for help and assist others when needed.
• A commitment to collaboration and creativity with the ability to foster teamwork, diversity, and inclusion
• Accountable to the highest standards in numerical accuracy and logistical planning skills.
• A professional manner and a calm, rational approach in all situations.
• The ability to balance ongoing responsibilities and leadership priorities.
• Flexibility and a “can do” ARTISAN mentality.
• Ability to make meaningful connections with a commitment to positive culture
  
  

Requirements For Operations Support Assistant

• High school diploma or equivalent is required; college-level education is highly preferred.
• 5 years of experience in an administrative role, property management experience preferred
• Strong computer proficiency, including electronic communications, CRM, Microsoft Office, Microsoft Excel, Microsoft Outlook, and property management software, AppFolio preferred.
• Exceptional organizational skills and the ability to multitask and prioritize effectively.
• Excellent grammar, proofreading, and attention to detail
• Tech-savvy with the ability to learn and optimize new system
  
  

Outstanding Health Benefits & Paid Time Away

• Health insurance
• Dental insurance
• Vision coverage
• Flexible spending accounts
• Company paid short-term & long-term disability insurance
• EAP (Employee Assistance Program)
• Voluntary benefits (life insurance, critical illness & disability)
• 401K with 3% annual match
• Vacation/sick leave
• 10 paid Holidays annually
• Birthday PTO day
  
  

ARTISAN Management Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Now is your opportunity to be a part of this diverse and inclusive, growing community. Apply Today!