What are the responsibilities and job description for the Customer Service Assistant position at Artisprint?
About Us:
Welcome to Artis Print, where creativity, passion, and innovation converge to create designs that transcend the ordinary. Established with a mission to transform visions into captivating visuals, Artis Print is your partner in elevating brand identities and sparking connections through the art of design.
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our clients, addressing their inquiries, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to handle various customer service tasks effectively.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Handle customer complaints and resolve issues promptly while maintaining a positive attitude.
- Perform data entry tasks to update customer records and maintain accurate information in our systems.
- Assist with cash handling processes as needed, ensuring accuracy in transactions.
- Analyze customer feedback to identify trends and suggest improvements for service delivery.
- Collaborate with team members to enhance client services and improve overall customer satisfaction.
- Maintain office organization and support other administrative tasks as required.
Requirements
- Strong phone etiquette and excellent verbal communication skills.
- Proficient in computer skills, including data entry and familiarity with office software applications.
- Ability to analyze information effectively and provide solutions based on customer needs.
- Strong attention to detail with the capability of managing multiple tasks simultaneously.
- A positive attitude and willingness to learn in a fast-paced environment.
Join us in delivering outstanding service that makes a difference!
Job Type: Full-time
Pay: $18.11 - $20.84 per hour
Shift:
- Day shift
Ability to Commute:
- Kansas City, MO 64108 (Preferred)
Ability to Relocate:
- Kansas City, MO 64108: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $21
