What are the responsibilities and job description for the Customer Service Assistant position at Artisprint?
About Us:
Welcome to Artis Print, where creativity, passion, and innovation converge to create designs that transcend the ordinary. Established with a mission to transform visions into captivating visuals, Artis Print is your partner in elevating brand identities and sparking connections through the art of design.
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the frontline representative of our company, engaging with customers and assisting them with inquiries, issues, and orders. Your excellent communication skills and friendly demeanor will be instrumental in providing exceptional service that exceeds customer expectations.
Duties
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide accurate information regarding products and services.
- Analyze customer needs and offer appropriate solutions.
- Handle outbound calling to follow up on customer feedback or inquiries.
- Perform data entry tasks to maintain accurate customer records.
- Assist in troubleshooting issues and resolving complaints effectively.
Skills
- High school diploma or equivalent; additional education or certifications in customer service is a plus.
- Proven experience in a customer service role or similar position.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in using customer service software, databases, and Microsoft Office Suite.
- Ability to work independently and collaboratively as part of a team.
Join us in creating memorable experiences for our customers while developing your career in a supportive environment!
Job Type: Full-time
Pay: $19.94 - $22.35 per hour
Shift:
- Day shift
Work Location: In person
Salary : $20 - $22
