Demo

Claims Administrator

Artur Express, Inc.
Hazelwood, MO Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 12/12/2025

Why Artur Express?

New state of the art facility; theater room, gym, kitchen, game room, check it out www.arturexpress.com!

Encourage self-development

Leadership is involved and very engaged

Growth opportunities with a growing and stable company

Entrepreneurial minded leadership

Invests in employees through health & wellness initiatives (state of the art gym, Health Fairs, competitions)

Variety – no day is the same in trucking!

General Summary of the Position:

We are looking for a highly-analytical claims administrator to join our Claims/Safety Department. The ideal candidate will be responsible for reviewing client claims, determining allowable benefits, and determining at fault financial assignment. He/she will work with internal departments and external vendors to help procure stranded and disabled assets and ensure they reach terminals for repair. The chosen candidate will be professional, highly-analytical, and possess in-depth knowledge of the latest FMCSA, CSA, and DOT Policies.



Essential Duties and Responsibilities:

  • Serve as the backup point of contact for claims (OSD, physical damage, liability)
  • Daily review, follow up and updating of claims with Claims Processor
  • Receives notices of incidents that are likely to have an insurance or loss impact.
  • Oversee and manage major claims with fleet equipment, safety and management
  • Manage worker compensation claims working with HR and Safety Director(s)
  • Regular meetings with fleet equipment and safety directors
  • Prepare, analyze and update claims reports
  • Review monthly reports from insurance and escalate discrepancies
  • Work closely with Fleet Management to review invoices and estimates
  • Enter claim related deductions
  • Manage claims correspondence with customers and insurance agencies
  • At direction of Safety Director, develops SOPs for accidents/incident investigation and resolution
  • Develops and administers driver and staff training related to claims processing
  • Other duties as assigned



Skills and Abilities Required:

  • Demonstrate the ability to multitask with effective organizational skills and a high attention to detail
  • Previous analytical or investigative experience preferred
  • Experience tracking, analyzing and reporting data
  • Excellent verbal and written communication skills
  • Work well independently while understanding the need for coordination and communication with other employees to reach a common goal.
  • Microsoft Office experience, especially Excel and Outlook



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